Bilingual - Eng & Spa Administrative Assistant

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Ivonne Welch Insurance Agency is seeking an experienced Bilingual (Eng & Spa( Administrative Assistant to join our dedicated team.

This position would primarily support day-to-day operations with an emphasis on data entry and analysis. You would also be helping provide quality service to our mostly Spanish-speaking, Medicare-aged clients and their families to resolve any issues that arise during the application process and help with answering our phones during peak times. Our ideal candidate is highly motivated and detail-oriented with a strong work ethic. This position is full-time with benefits available upon reaching designated employment milestones. Starting compensation is $19-22 per hour.

To excel in this role, you will need to be able to handle multiple assignments at once, and have the follow through to see each one to a satisfactory completion. You will need to be an organized multi-tasker who is able to stay focused. You listen to instructions and take direction well with an ability to follow established protocols. Reliability is key for this position, as data will need to be processed daily and reporting information distributed to the appropriate parties. Good communication skills are also a must. Bilingual in Spanish and English is a requirement

Minimum Qualifications :

• Two years + of experience in a professional office setting
• The ability to prioritize, stay organized, and multi-task
• Above-average computer skills, with the ability to learn new software quickly
• A general understanding of and prior experience using Microsoft Excel
• Bilingual in English and Spanish
• A positive and professional attitude

Preferred Qualifications :

• A basic knowledge of Customer Relationship Management Software or previous experience with Zoho CRM
• Previous experience in insurance, call center, or medical office