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Assistant Manager

Assistant Manager

Planet FitnessCranberry Township, PA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Assistant Manager

The Assistant Manager is responsible to work closely with the Club Manager to ensure an exceptional "Judgement Free" member experience.

The Assistant Manager must be able to obtain and maintain CPR / AED Certification within time frames required by company and maintain physical ability to perform CPR / AED in the event of a medical emergency. They must also obtain Tanning Certification within time frame required by company.

Essential duties include :

  • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with staff management and provide backup support to Club Manager as needed.
  • Involved in all front desk related activities including answering phones, checking members into the club, new member sign-up, taking prospective members on tours, and facilitating all member requests, issues.
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.

Qualifications include :

  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • The Assistant Manager must be able to obtain and maintain CPR / AED Certification within time frames required by company and maintain physical ability to perform CPR / AED in the event of a medical emergency.
  • They must also obtain Tanning Certification within time frame required by company.
  • High school diploma / GED equivalent required.
  • Must be 18 years of age or older.
  • The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Work is performed in an indoor environment; exposure to noise, dust, mechanical and electrical hazards, and cleaning chemicals. Primary functions require sufficient physical ability and mobility to walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; occasionally to lift, carry, push, and / or pull moderate amount of weight (up to 50lbs); to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information. Must maintain physical ability to administer CPR in the event of medical emergency. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction.

    Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals!

    Medical, Dental, Vision Insurance

    PTO Paid Time Off

    Free Black Card Membership

    401(K) and Roth Retirement Savings Plans

    Healthcare and Dependent Care Flexible Spending Accounts

    STD, LTD, Term Life Insurance and other benefits

    Note : We participate in E-Verify for all Utah locations.

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    Assistant Manager • Cranberry Township, PA, US