Talent.com
Sr. Website Performance & Optimization Manager
Sr. Website Performance & Optimization ManagerSmarsh • New York, NY, United States
Sr. Website Performance & Optimization Manager

Sr. Website Performance & Optimization Manager

Smarsh • New York, NY, United States
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We're looking for an experienced and highly motivated Sr. Website Performance & Optimization Manager to lead the governance and daily operations of the website, ensuring all content is accurate, compliant, user-friendly, and optimized for AI / SEO performance. You will own the website roadmap and prioritize initiatives that directly support lead generation and revenue goals. Partnering closely with Product Marketing, Demand Gen, Content, Design, Development, and SEO / AIO teams, this role ensures every page is aligned with brand standards and the enterprise Design System. By owning the website technology stack, leveraging analytics tools, behavior insights, A / B testing, and accessibility best practices, you will continuously optimize site performance, UX, and conversion outcomes. This is a highly cross-functional, data-driven role ideal for a web leader who excels at turning complex requirements into seamless digital experiences reporting to the Sr. Director, Web Strategy.

Website Content Strategy & Management

  • Content Governance : Own the content lifecycle and roadmap. Ensure all web content is accurate, legally compliant, and aligned with marketing goals, brand messaging, and campaign objectives.
  • SEO and Performance : Maintain and update website content to comply with AI / SEO best practices. Proactively identify and execute content refreshes to improve AI and search engine performance.
  • Leverage user behavior analytics and SEO performance data to inform content updates.
  • Production : Populate WordPress page templates with content authored by other teams, ensuring proper formatting, structure, consistency, and readability across all pages.
  • User Experience (UX) : Ensure seamless navigation, usability, and accessibility across all devices.

Collaboration & Workflow Management

  • Roadmap Ownership : Define and manage the website roadmap, ensuring all initiatives directly support core business and revenue marketing objectives (i.e. Lead generation, conversion).
  • Cross-Functional Partnership : Collaborate with Product Marketing, Demand Gen, Content, Design and Web Development teams to align content and site features with overall marketing strategy and the websites design system.
  • Design System : Enforce and contribute to the website's Design System, partnering with design and development to ensure component-level consistency and unified user experience.
  • End-to-End Page Management

  • Manage the complete content and page development lifecycle for new pages and page hygiene initiatives, including a content calendar and the process from intake, content authoring, design, development, and securing all required approvals (legal, brand, product, etc.).
  • Website Analytics & Performance Optimization

  • Technology : Own the selection and maintenance of website technology stack to enhance website capabilities while ensuring integration with marketing automation and CRM systems.
  • Performance Optimization : Oversee website technical performance and conversion rate optimization (CRO) initiatives, including implementing and tracking A / B testing methodologies and analyzing user behavior data (session recordings, heatmaps, funnel drop-offs) to drive data-driven site improvements.
  • Accessibility compliance : Own the accessibility audit and remediation roadmap as a strategic priority, ensuring compliance with standards like WCAG 2.1 AA.
  • Tracking and Accuracy : Ensure accurate website tracking by managing Google Tag Manager (GTM), Google Analytics, and marketing attribution models.
  • Analytics and Reporting : Develop and manage website analytics dashboards (Google Analytics, Looker, Tableau, etc.). Monitor key metrics like web traffic, form conversions, and content performance to identify trends and areas for improvement.
  • Implement and report on qualitative UX metrics such as Task Success Rate for critical user journeys and Customer Satisfaction (CSAT) / Net Promoter Score (NPS) captured via on-page feedback tools.
  • What will you bring?

  • 7+ years of experience in web marketing, website management, or digital strategy for a B2B SaaS company.
  • Experience leading CRO initiatives, user behavior analysis, and A / B testing.
  • Expertise in web analytics tools (Google Analytics, GTM, Looker, Hotjar, etc.).
  • Familiarity with SEO principles and technical SEO to support organic growth.
  • Strong project management skills with experience overseeing development teams.
  • Ability to collaborate across teams and communicate complex web concepts to non-technical stakeholders.
  • Strong knowledge in web performance optimization and WordPress CMS.
  • Experience with AI engine optimization best practices.
  • Experience defining KPIs that track website impact beyond form submission, including MQL / SQL velocity and financial efficiency metrics (CPA / ROAS).
  • Demonstrated knowledge of WCAG 2.1 AA standards and experience owning a formal accessibility remediation roadmap.
  • Proven experience enforcing or contributing to a Design System and working directly with UX / UI designers on component library implementation.
  • $113,000 - $153,000 a year

    The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.

    The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

    Local cost of living assessments are done for each new hire at the time of offer.

    About our culture

    Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI / ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

    Crear una alerta de empleo para esta búsqueda

    Manager Optimization • New York, NY, United States

    Ofertas relacionadas
    Manager, Executive Engagement

    Manager, Executive Engagement

    Phenom People • Purchase, NY, US
    A tiempo completo
    Public Policy And Government Affairs Executive Engagement Center Of Excellence.PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories...Mostrar más
    Última actualización: hace 28 días • Oferta promocionada
    SEO Partnership Manager

    SEO Partnership Manager

    Andava • Bronx, NY, US
    A tiempo completo
    Strategic Partnerships Manager.Andava Digital Marketing Agency is seeking a proactive and relationship-driven professional to lead and manage strategic partnerships. In this role, you will identify ...Mostrar más
    Última actualización: hace 20 días • Oferta promocionada
    Sr. Director, Analyst, Enterprise Marketing Leadership and Strategy (Remote US)

    Sr. Director, Analyst, Enterprise Marketing Leadership and Strategy (Remote US)

    Gartner • Stamford, CT, United States
    Teletrabajo
    A tiempo completo
    Senior Director Analyst, Marketing Leadership and Strategy.Gartner is seeking an Analyst that will change how CMOs deliver business impact. Gartner Analysts are thought leaders who deliver actionabl...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Product Manager, Website Experience

    Product Manager, Website Experience

    F. Schumacher & Co. • New York, NY, US
    A tiempo completo
    Product Manager, Website Experience.We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driv...Mostrar más
    Última actualización: hace 9 días • Oferta promocionada
    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    Santander • Bronx, NY, US
    A tiempo completo
    Manager, Marketing Technology And Digital Products.Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset.Our focus is on...Mostrar más
    Última actualización: hace 23 días • Oferta promocionada
    Website Manager

    Website Manager

    Engage2Excel • Middlesex, NJ, United States
    A tiempo completo
    Join Our Team as Website Manager.Lead E-commerce Excellence at a Growing Supplements Industry Innovator.Are you a detail-oriented digital professional passionate about creating exceptional online e...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Content Creator

    Content Creator

    Massa Multimedia Architecture, PC. • Neptune, NJ, United States
    A tiempo completo
    PLEASE NOTE • • •This position is based in Neptune, New Jersey and in-office hours are required.A hybrid workweek is possible after satisfactory completion of the new-hire probationary period.Are you ...Mostrar más
    Última actualización: hace 14 días • Oferta promocionada
    Director, R&D, Innovation

    Director, R&D, Innovation

    Chobani • North Brunswick, NJ, US
    A tiempo completo
    The Research and Development Director will lead major innovation initiatives, focusing on creating better tasting, natural and more nutrient dense foods & beverages, and implementing them for launc...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Sr. Manager - Digital & Web Marketing

    Sr. Manager - Digital & Web Marketing

    GALLO • New York, NY, United States
    A tiempo completo
    Work Category : Hybrid Telecommute.Application Close Date : 11 / 26 / 2025.Compensation : $ 147,300- $ 220,900.We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Glass...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada
    Organizational Change Management

    Organizational Change Management

    Samprasoft • New Brunswick, NJ, US
    A tiempo completo
    Kenvue is seeking an experienced and passionate Organizational Change Manager to guide our organization through transformative change initiatives.Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Lead Product Operations Manager - AI Enablement

    Lead Product Operations Manager - AI Enablement

    Teladoc Health • Purchase, NY, United States
    A tiempo completo
    Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Ecommerce Marketing Manager

    Ecommerce Marketing Manager

    Dr. Squatch • New York, NY, United States
    A tiempo completo
    We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by G...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Digital Commerce Specialist, Global Digital Platform

    Digital Commerce Specialist, Global Digital Platform

    Kiss Products • Port Washington, NY, United States
    A tiempo completo
    We are looking for a detail-oriented Amazon Marketplace Specialist to manage product listings, optimize SEO content, and maintain brand consistency across our Amazon storefronts.This role will be r...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Manager, Product Management

    Manager, Product Management

    Mastercard • Purchase, NY, US
    A tiempo completo +1
    Mastercard is a global technology company.Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making payment and data transactions safe, simple, ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Sr. Manager - Digital & Web Marketing

    Sr. Manager - Digital & Web Marketing

    E. & J. Gallo • New York, NY, United States
    A tiempo completo
    Work Category : Hybrid Telecommute.Application Close Date : 11 / 26 / 2025.Compensation : $ 147,300 - $ 220,900.We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Gla...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Senior Manager, Content Strategy - Marketplace Partnership

    Senior Manager, Content Strategy - Marketplace Partnership

    FrontRow.org • New York, NY, United States
    A tiempo completo
    We partner with leading brands to accelerate their ecommerce growth.We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale.We'...Mostrar más
    Última actualización: hace 8 días • Oferta promocionada
    Manager, Extended Stay Brand Operations

    Manager, Extended Stay Brand Operations

    Veterans Staffing • Parsippany, NJ, US
    A tiempo completo
    Manager, Extended Stay Brand Operations.Wyndham Hotels & Resorts is now seeking a Manager, Extended Stay Brand Operations to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, ...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Performance Marketing Manager

    Performance Marketing Manager

    Samsung • Englewood Cliffs, NJ, US
    A tiempo completo
    Manager, CRM & Performance Marketing.Headquartered in Englewood Cliffs, N.Samsung Electronics America, Inc.Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, ...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada