Customer Service Representative/Call CenterWaterworks Aquatics • San Jose, CA, US
Customer Service Representative / Call Center
Waterworks Aquatics • San Jose, CA, US
Hace más de 30 días
Tipo de contrato
- A tiempo completo
- A tiempo parcial
Descripción del trabajoAbility to create relationships with new and existing families that leads to customer loyalty and retention Demonstrate empathy in your interactions with families Register, schedule, take payments, and problem solve family accounts Be willing and able to provide exceptional customer service in person and by phone Encourage customers to purchase swim lesson packages Work effectively in a team environment to support achievement of lesson registration goals Maintain high customer satisfaction ratings based on explicit criteria set by the company Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution Recommend additional services to customers by understanding their needs Maintain a clean and safe facility at all times Boost morale and help maintain a positive work environment Restock and clean all restrooms and shower / changing areas Understand and showcase knowledge in all of our programs and facilities Assist with time sensitive projects by deadlines given Provide effective rebuttals to customers who are looking to release their lesson schedule Stay up to date and pass all continual training by the deadlines provided Must be at least 17 years old Must have at least 2 years of customer service experience Minimum of a high school diploma Able to exhibit a strong passion for helping others Possess a strong background in customer service Proficient in typing; at least 40 WPM Ability to close the deal and acquire new families that are interested in our services Ability to multi-task, prioritize and manage time effectively Open to coaching and training to increase customer acquisition performance Must have strong communication skills in person and over the phone Must be able to showcase the ability to actively listen Must have the ability to adapt and respond to different types of personalities Must always remain professional and courteous with customers We love people with a positive mindset who are fantastic team players A strong conversationalist who can be personable and connect with people Critical thinkers that can empathize with our families to ensure they have a positive experience with us Someone who is confident, adaptable, ambitious, and an achiever People who are committed and reliable Someone who is teachable, respectful, outgoing, and motivated Individuals who are open to receiving feedback and are always willing to learn Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We constantly are looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. Well make it work! Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay. We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesnt like that?
Job Description
Job Description
Benefits :
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
Were hiring PART-TIME / FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!
Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? Youre in luck! We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person.
A Little About Us
Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.
Job Description :
As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience.
Primary Responsibilities :
General Qualifications :
A Few Other Things We Look At :
Join Our Team! Heres Why :
Crear una alerta de empleo para esta búsqueda
Customer Service • San Jose, CA, US
Ofertas relacionadas
Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies.
Acquired by Staples in 1998, Quill delivers the essential services, s...Mostrar más
Part-Time / Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable per...Mostrar más
Call Center Sales Representative.Location : Remote, but only accepting applicants in the San Francisco Bay Area or Sonoma County.
Reports to : Call Center Manager.Are you passionate about water safety...Mostrar más
Customer Service Representative.Shift / Hours : Monday - Friday, First Shift 8 : 00 am-5 : 00 pm.Experience : 6+ months of Customer Service experience.
We are excited to share a new opportunity! We are curr...Mostrar más British Swim School Bay Area Call Center Representative.Status : Part-time, Non-Exempt, potential to become full-time.Location : Remote (ACCEPTING APPLICANTS WHO ARE LOCATED WITHIN THE SAN FRANCISCO ...Mostrar más 
Customer Service Representative.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction.
You will interact with customers o...Mostrar más
Job Opening : Shell - Pinnacle 365.Schedule : 10 : 30AM-7PM Open Availability Required (Weekdays & Weekends).Under the general direction of the Station Manager and Area Manager, the Customer Servic...Mostrar más
Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom...Mostrar más
Post Discharge Care Team Representative.We are building the future of healthcare.Through our digital health platform, we empower our partners to deliver world-class patient experiences.With nearly ...Mostrar más
The Call Center Representative I will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients.
Additionally, they are responsible for as...Mostrar más
Medical Facility Staff Position.Serves as the first point of contact for patients entering the medical facility.This job is intended for use by positions employed by an outpatient facility.Greets a...Mostrar más
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Mostrar más Call Center Sales Representative.Location : Remote, but only accepting applicants in the San Francisco Bay Area or Sonoma County.
Reports to : Call Center Manager.Are you passionate about water safety...Mostrar más Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve ...Mostrar más 
Customer Service Sales Representative.Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.
Ensures that the customer receives world-class c...Mostrar más
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.
No call center representative agent experience needed.Call ...Mostrar más
Position : Service Support Representative.Assisting with internal and external customer communications, logging inquiries, and resolving critical issues.
Escalate inquiries for technical support to a...Mostrar más
Senior Customer Service Representative.This is a great time to join Santa Cruz METRO!.Salaries are on a six-step salary range schedule with 5% increases yearly.
Typical placement on this position is...Mostrar más
Customer Service Representative
Staples, Inc. • SAN FRANCISCO, CA, US
A tiempo completo
Última actualización: hace 1 día • Oferta promocionada
Customer Service Representative / Call Center
US Swim School Association • San Jose, CA, US
A tiempo completo +1
Última actualización: hace más de 30 días • Oferta promocionada
Call Center SALES Representative
British Swim School • San Francisco, CA, US
A tiempo parcial
Última actualización: hace más de 30 días • Oferta promocionada
Customer Service Representative
PrideStaff • San Jose, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Call Center Representative
US Swim School Association • San Francisco, CA, US
A tiempo completo +1
Última actualización: hace más de 30 días • Oferta promocionada
Customer Service Representative - Wire
Graybar • Union City, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Part-time Customer Service Representative (Santa Cruz, CA 95062)
Hassan & Sons Inc • Santa Cruz, CA, US
A tiempo parcial
Última actualización: hace más de 30 días • Oferta promocionada
Costco Customer Service Representative - Starting at $22 / hr
TradeJobsWorkforce • 94133 San Francisco, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Remote Call Center Representative
Insight Global • Hayward, CA, US
Teletrabajo
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
CALL CENTER REPRESENTATIVE I
North East Medical Services • Daly City, CA, US
A tiempo completo
Última actualización: hace menos de 1 hora • Oferta promocionada • Nueva oferta
Patient Services Representative II, Cardiology Call Center
Sutter Health • San Francisco, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Service Representative
U-Haul • Pleasanton, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Call Center SALES Representative
US Swim School Association • San Francisco, CA, US
A tiempo parcial
Última actualización: hace más de 30 días • Oferta promocionada
American Airlines Customer Service Representative
TradeJobsWorkforce • 95148 San Jose, CA, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Service Sales Representative
Hertz • South San Francisco, California, United States
A tiempo completo
Quick Apply
Última actualización: hace 7 días
Call Center Representative Agent Work At Home - Part Time Paid Panelists
ApexFocusGroup • San Francisco, CA, US
Teletrabajo
A tiempo completo +1
Última actualización: hace 1 día • Oferta promocionada
Service Support Representative (Santa Clara)
Indotronix Avani Group • Santa Clara, CA, US
A tiempo parcial +1
Última actualización: hace 1 día • Oferta promocionada
Provisional Senior Customer Service Representative
Santa Cruz METRO • Freedom, CA, US
A tiempo completo
Última actualización: hace 1 día • Oferta promocionada