Hospital Manager II

Hospital Manager

VCA Carriage Hills Animal Hospital is seeking a vibrant, experienced, and compassionate Hospital Manager to lead the daily operations of our high-volume, multi-service veterinary hospital. Our hospital operates 24 / 7 / 365 and provides a full spectrum of veterinary care including emergency services, general wellness, and specialty medicine and surgery.

At VCA Carriage Hills Animal Hospital, we strive to be a positive driving force in our community, promoting healthy, happy pets through quality medicine and individualized, compassionate care. You will be joining a team that values collaboration, kindness, and excellence. Our supportive leadership team, dedicated clientele, top-notch support staff and access to VCA's latest tools and vast resources make this a unique opportunity to grow in a thriving, patient-focused environment.

The Hospital Manager plays a vital leadership role in the success of our hospital. The Hospital Manager will be responsible for strategic leadership, operational oversight, team development, financial performance, and ensuring the delivery of exceptional client and patient care in alignment with our mission and values. This role requires a proactive, solutions-oriented leader who thrives in a fast-paced, 24 / 7 / 365 veterinary environment and is passionate about cultivating a culture of excellence, accountability, and compassionate service.

Job Summary :

The Hospital Manager performs a wide range of difficult to complex administrative activities related to oversight of personnel and hospital operations. The goal is to provide quality patient care and excellent client service. Responsibilities include team building and support of our associates, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.

Skills and Qualifications :

• Bachelor's degree in Business, Healthcare Administration, Veterinary Technology, or related field preferred.
• 3+ years experience in a management or leadership role in a veterinary, medical, or similar healthcare environment (emergency / multi-specialty strongly preferred).
• CVPM (Certified Veterinary Practice Manager) designation is a plus.
• Knowledge of veterinary hospital operations, terminology, and workflows.
• Proven success in operations, team management, and financial oversight.
• Strong people leadership skill set with experience forging and developing high performing teams.
• Excellent problem-solving, decision-making, and conflict-resolution abilities.
• Person of high moral integrity and capable of building trusting relationships with internal stakeholders.
• Proficient verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results by empowering other hospital leaders and team members.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.

Job Responsibilities :

As a member of the VCA family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including :

Health & Wellness

Innovative associate health and wellbeing department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)

401k retirement savings plan with company match

Health / dental / vision insurance, infertility benefits, gender affirmation services

Paid parental, vacation and sick leave

Professional Development

Continuing Education Allowance and paid Continuing Education Days

WOOF University offering abundant CE

Opportunities to participate in a robust Clinical Studies program and vast leadership development programs.

Additional Benefits

Up to 100% Pet Care Discount for your own pets

Paid life insurance

Paid short-term disability insurance