Senior One Team Ambassador - Miami

Ambassador Position At Deloitte

Are you a proactive decision-maker with a knack for providing outstanding hospitality services? Do you enjoy working collaboratively with a team, and are engaging and comfortable interacting with a wide range of customers? If so, and if you are passionate about providing an outstanding customer experience, join our team! Working directly with Deloitte professionals, Ambassadors provide an array of hospitality-related and other services supporting meetings and events and the daily work environment while maintaining an understanding of Deloitte's business to optimize and customize the support they provide. As an Ambassador at Deloitte, your responsibilities will include : serving as primary customer support assisting or facilitating requests; supporting day-of execution for meetings and events; maximizing work and meeting space utilization by supporting the reservation and meeting space management process; and managing and fostering relationships with customers, teams, vendors, and other key stakeholders through effective communications, collaboration, and engagement.

The team At Deloitte, the internal operations team (known as the "One Team") provides a full range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric "experience" for our Deloitte professionals, clients, and guests.

Qualifications Required : + Minimum of 3 years of related hospitality or office support experience; + High school diploma; + Ability to work occasional overtime; + Must be legally authorized to work in the United States without the need for employer sponsorship.

An Ideal Candidate Will Possess : + Excellent written and verbal communication / interpersonal skills; + Excellent critical thinking, decision-making, and conflict-resolution skills; + Effective problem-solving and negotiation skills; + Ability to lift up to 25 lbs.; + Associate / bachelor's degree; + Advanced experience in Microsoft Office applications; + Hospitality / corporate background with a focus on meetings and events.

How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their careers.