Talent.com
Catering Manager (Experienced)

Catering Manager (Experienced)

Hy-VeeMinneapolis, MN, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Catering Manager

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description :

As a Catering Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies :

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations :

Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you : Department Employees

Primary Duties and Responsibilities :

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by :
  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
  • Handles and satisfies customer issues.
  • Determines department goals with store director.
  • Meets with customers and determines their needs.
  • Writes a detailed order and coordinates order with all departments involved. (kitchen, bakery, delicatessen, etc.)
  • Contacts businesses and prospective customers to inform them about the catering service.
  • Develops contracts for "exclusive" Hy-Vee only caterings
  • Recommends and buys equipment with Store Directors approval.
  • Consults with customers on available rental companies.
  • Attends department Manager meetings and obtains baseline prices from them.
  • Figures retail pricing and insures correct pricing. Prepares the customer bills, extends invoices, posts invoices, and oversees department bookkeeping procedures
  • Develops and maintains standard catering practices and checks multi catering events for quality control
  • Answers phone calls and returns calls from voice mail in a timely and efficient manner
  • Develops guidelines for the departments' performance in the absence of the Manager
  • Organizes shows and events for the store, i.e. Bridal show, Holiday show. Sets up displays for events, and communicates with the events coordinator for annual events information
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product
  • Understands and troubleshoots equipment and ensures maintenance is performed
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and works expected number of hours
  • Secondary Duties and Responsibilities :

  • Ensures pricing is competitive in the market area
  • Attends meetings and seminars and participates in continuing education
  • Performs departmental duties as needed
  • Assists in other areas of the store as needed
  • Performs other job-related duties and special projects as required
  • Knowledge, Skills, and Abilities :

  • Must have the ability to solve practical problems : non-verbal symbolism : comprehend most abstruse concepts
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people
  • Education and Experience :

  • High school or equivalent experience and over one year up to three years of similar or related work experience
  • Supervisory Responsibilities (Direct Reports) :

  • Instructs, assigns, reviews and plans work of others and allocated personnel.
  • Maintains standards, coordinates activities, and acts on employee problems.
  • Has the authority to recommend employee discipline, transfer, and discharge.
  • Physical Requirements :

  • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Working Conditions :

    This position is frequently exposed to noise and occasional exposure to equipment movement hazards, temperature extremes, dirt, and cleaning chemicals / solvents. This is a fast paced work environment with significant pressure.

    Equipment Used to Perform Job :

    Telephone, fax, copier, intercom system, computer, calculator, cash register, oven, steamer, catering equipment, gas grill, and delivery van

    Financial Responsibility :

    Responsible for company assets, including equipment and merchandise. When sales are over $100.00 supervisor will take action.

    Contacts :

    Daily contact with customers, employees, and the general public. Frequent contacts with federal / state governmental or regulatory agencies. Occasional contact with supplier / vendors.

    Confidentiality :

    Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

    The anticipated hourly starting wage for this position is $18.00 to $22.50 depending on experience.

    Crear una alerta de empleo para esta búsqueda

    Catering Manager • Minneapolis, MN, US

    Ofertas relacionadas
    • Oferta promocionada
    Catering Sales Manager

    Catering Sales Manager

    SchulteMinneapolis, MN, US
    A tiempo completo
    Schulte Hospitality Group is seeking a dynamic, service-oriented Event Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture.Our mission is to exude ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Manager - Commercial Delivery

    Manager - Commercial Delivery

    AmerisourceBergen Corporation (Cencora)Shakopee, MN, United States
    A tiempo completo
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Mostrar másÚltima actualización: hace 16 días
    • Oferta promocionada
    Cook

    Cook

    BenedictineHastings, MN, United States
    A tiempo parcial
    Benedictine Living Community-Regina.Bring your creativity to the kitchen! As a Cook, you will create nutritious and appealing dining experiences for our wonderful residents.Create menus that drive ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Cafe Manager

    Cafe Manager

    Bellecour - EdinaEdina, MN, US
    A tiempo completo +1
    French-influenced café and bakery in the 50th & France area of Edina is looking for .This role is responsible for managing the front-of-house team, ensuring seamless service, ...Mostrar másÚltima actualización: hace 20 días
    • Oferta promocionada
    SENIOR CATERING CAPTAIN (FULL TIME)

    SENIOR CATERING CAPTAIN (FULL TIME)

    Bon Appetit - Target HeadquartersMinneapolis, MN, US
    A tiempo completo +1
    We are hiring immediately for a full time.Target Headquarters - 1000 Nicollet Mall, Minneapolis, MN 55403.Note : online applications accepted only. Monday through Friday, hours may vary.More informat...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Restaurant Manager

    Restaurant Manager

    Panda Restaurant GroupCoon Rapids, MN, United States
    A tiempo completo
    Panda Restaurant Group is the world leader in Asian dining experiences and the parent company of Panda Express, Panda Inn, and Hibachi-San. With over 2,500 locations worldwide and more than 48,000 a...Mostrar másÚltima actualización: hace 28 días
    • Oferta promocionada
    Assistant General Manager

    Assistant General Manager

    Border Foods LLCShakopee, Minnesota, US
    A tiempo parcial +1
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Restaurant Manager

    Restaurant Manager

    Kaskaid HospitalityMinneapolis, MN, US
    A tiempo completo
    Provide positive and proactive interaction with guests and maintains great relationships with guests.Manages the human resource function in the restaurant ensuring recruitment, selection, orientati...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Assistant Restaurant Manager - Meadows Grille

    Assistant Restaurant Manager - Meadows Grille

    Mystic Lake Casino HotelPrior Lake, MN, US
    A tiempo completo
    Assistant Restaurant Manager - Meadows Grille.Do you enjoy meeting and talking with new people? Come join our team as an Assistant Restaurant Manager! While working in one of our unique dining dest...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Catering Manager

    Catering Manager

    Compass GroupSaint Paul, MN, US
    A tiempo completo
    Different perspectives make us better.We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day.An environme...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    CATERING MANAGER - POTENTIAL NEW BUSINESS - MINNESOTA

    CATERING MANAGER - POTENTIAL NEW BUSINESS - MINNESOTA

    Compass GroupMinneapolis, MN, US
    A tiempo completo
    Other Forms of Compensation : FULL BENEFITS AND 401K.At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience.We are challen...Mostrar másÚltima actualización: hace 12 días
    • Oferta promocionada
    CATERING MANAGER - POTENTIAL NEW BUSINESS - MINNESOTA

    CATERING MANAGER - POTENTIAL NEW BUSINESS - MINNESOTA

    Chartwells HEMinneapolis, MN, US
    A tiempo completo
    Position Title : CATERING MANAGER.At over 300 college & universities around the country,.We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces t...Mostrar másÚltima actualización: hace 13 días
    • Oferta promocionada
    Manager on Duty Immediate Opening

    Manager on Duty Immediate Opening

    Jerry's Enterprises Inc.Rogers, MN
    A tiempo parcial
    Individuals applying for this position should be willing to : .Make lasting connections with our customers.Provide employee supervision and work direction as necessary to keep everyone busy.Problem ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Shift Manager

    Shift Manager

    Arby'sRogers, MN, US
    A tiempo completo
    We’re glad you’re here.You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if y...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Culinary Manager

    Culinary Manager

    Vista Prairie CommunitiesSaint Francis, MN, US
    A tiempo completo
    Start a new career as a Culinary Manager at .Eagle Pointe, a Senior Living Facility! Eagle Pointe is a new development scheduled to open in November. Join Vista Prairie Communities and elevate ...Mostrar másÚltima actualización: hace 20 horas
    • Oferta promocionada
    Senior Manager Dairy Sanitation

    Senior Manager Dairy Sanitation

    AmerisourceBergen Corporation (Cencora)Shakopee, MN, United States
    A tiempo completo
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Culinary Services Director

    Culinary Services Director

    BenedictineShakopee, MN, United States
    A tiempo completo
    USA-MN-Shakopee (Windermere Way).Benedictine Living Community-Shakopee Windermere Way.Bring your passion for food and make a difference in the lives of our residents. The Culinary Services Director ...Mostrar másÚltima actualización: hace 28 días
    • Oferta promocionada
    Restaurant General Manager

    Restaurant General Manager

    Border Foods LLCCottage Grove, Minnesota, US
    A tiempo parcial +1
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Mostrar másÚltima actualización: hace más de 30 días