Data Privacy Associate

A company is looking for a Customer Experience Privacy and Complaints Associate.

Key Responsibilities

Handle and process data privacy deletion requests in compliance with laws and policies

Respond to high-risk customer complaints and coordinate with internal departments for resolution

Develop best practices to enhance customer experience and minimize recurring issues

Required Qualifications

Minimum 1-2 years of experience in customer service or complaint resolution

Familiarity with data protection regulations such as GDPR and CCPA

Experience in compliance or legal settings is highly desirable

Proficiency with ServiceNow or other ticketing systems, and Microsoft Office

Must be at least 21 years of age due to licensing requirements