White Space Practice Lead - Global Services

White Space Practice Lead - Global Services

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Job Summary

As the White Space Practice Lead , you will drive the design of world-class service offerings that deliver measurable value to our customers and fuel profitable growth for Vertiv. In this global role, you will lead the full lifecycle of service design—from market discovery and customer research to cross-functional collaboration and go-to-market planning—ensuring our white space service offerings align with customer outcomes and business objectives.

You will serve as the subject matter expert and thought leader for white space service offerings, deeply engaged with customers, business units, and regional and functional teams. By translating market insights into actionable strategies, you will architect offerings across consulting, implementation, lifecycle, and optimization product lines that enhance our competitive advantage. Your success will be defined by your ability to transform complex customer challenges into scalable, differentiated service solutions that drive long-term value.

This role is ideal for a creative thinker who thrives in a collaborative environment and is driven to create service offerings that deliver meaningful customer outcomes.

Responsibilities

• Service Design : Design service offerings across consulting, implementation, lifecycle, and optimization.
• Market Discovery and Alignment : Analyze market segments, customer personas, challenges, and outcomes to design aligned service offerings.
• Subject Matter Expertise : Represent Vertiv as a thought leader in industry publications, conferences, and customer events.
• Co-Creation and Collaboration : Coordinate with engineering, regional sales & service teams, and global product line leaders to develop and promote service offerings.

Requirements

Company Values & Strategic Priorities

Vertiv's core principles include Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. Our strategic priorities focus on Customer Focus, Operational Excellence, a High-Performance Culture, Innovation, and Financial Strength. We promote behaviors like ownership, urgency, customer-first mindset, big thinking, leading by example, continuous improvement, and learning.

About Vertiv

Vertiv is a $8 billion global critical infrastructure and data center technology company, providing power, cooling, and IT infrastructure solutions worldwide. Headquartered in Columbus, Ohio, with around 20,000 employees in over 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies, please. Only candidates authorized to work in the U.S. without sponsorship will be considered.

Equal Opportunity Statement

Vertiv is an Equal Opportunity Employer, promoting diversity and inclusion without discrimination based on age, race, gender, disability, or other protected categories. For accessibility support, email help.join@vertiv.com.

Additional Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job functions : Consulting, IT, Sales

Industries : Appliances, Electrical, Electronics

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