Systems Administrator

Job Overview

Join to apply for the Systems Administrator role at Accylerate

Ideal candidate profile : experienced System Administrator comfortable in a fast-paced, collaborative environment supporting a diverse portfolio of in-store technologies, integrated platforms, and retail systems.

Project Description

POS Software rollout to 400 stores (1,000+ registers) across the state of VA.

Responsibilities

• Daily monitoring, backups, OS updates, and configuration changes for supported systems.
• Install and configure new hardware and software on supported systems.
• Document configuration of supported systems.
• Ensure security and compliance of supported systems.
• Manage user account information, password resets, and related tasks.
• Troubleshoot reported problems with supported systems.
• Utilize PowerShell scripting to automate administrative tasks, streamline system configurations, and improve operational efficiency.
• Interface directly with users to resolve communications issues with registers, workstations, and servers.
• Implement security procedures and tools to ensure rigorous security measures are in place.
• Interface indirectly with third-party vendors to replace failed hardware after thorough troubleshooting.
• Ensure client services processes and procedures are followed and resolutions are thoroughly documented.
• Perform follow-up calls and / or email to clients to ensure excellent customer service.
• Configure operating system settings and POS software settings for registers, licensee workstations, and servers in the retail environment.
• Responsible for configuration, administration, and support of the software that runs the retail environment (GKOmniPOS).
• Responsible for configuration, administration, and support of the retail environment wireless infrastructure.
• Responsible for configuration, administration, and support of the retail infrastructure Active Directory Domain and Certificate Services (Windows Server 2019).
• Work with vendors in the event of new application builds being available.
• Identify potential risk within the current environment and work with vendors and other lines of business to remediate.

Required Skills & Experience

Seniority Level

Entry level

Employment Type

Contract

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