Immunotherapy Medical Assistant

This position REQUIRES a Medical Certification / Diploma from an accredited school. This position may be required to travel to other locations.

Position Summary This position supports the Allergy Lab in the delivery ofpatient care, helping to ensure timely, patient-centered care. This positionoversees quality maintenance and training in the administration of allergyserums and related injectable medications.

Reports To : Immunotherapy MA Coordinator

Principal Duties andResponsibilities

1. Demonstrate knowledge of and application of immunotherapyprotocols.

2. Demonstrate quality patient assessmentsrelative to wellness for administration of immunotherapy, including breathsound assessments. Transition patients to provider care who present with acuteillness.

3. Review immunotherapy consents with patientsand answer patient questions concerning immunotherapy.

4. Perform all safety checks per protocol for theadministration of immunotherapy and other injectable medications such asXolair.

5. Administer accurate dosing and appropriateinjection technique, adhering to OSHA guidelines.

6. Execute accurate and safe patient careincluding emergency care related to a reaction to immunotherapy, assisting theprovider as needed.

7. Monitor patients during the immunotherapy 30-minutewait period and assess at the completion of the wait period or sooner as needed.

8. Perform serum titrations and special testingappropriate in the immunotherapy department.

9. Communicate wellwith patients, staff, providers, and management.

10. Fill allergy test trays as needed and assistwith the oversight of antigens and other immunotherapy department inventory.

11. Monitor for non-compliance and followprotocols for non-compliant patients.

12. Provide patient education as needed andappropriate.

13. Pull medication samples as prescribed.

14. Perform allergy lab related phone triageduties, documenting calls and messages.

15. Monitor temperature sensitive products andequipment. Maintain a safe and organized work environment.

16. Facilitate care and documentation perprotocol for outside serum and outside providers.

17. Perform all safety checks and documentationfor preparation of the allergy chart and serum.

18. Provide strong team support in all Medical MAassignments and attend staff meetings as requested.

19. Participate intraining new staff to the immunotherapy department.

20. Assist in obtaining prior authorizations formedications and services as ordered by the provider.

21. Document services provided for billingpurposes.

22. Cross train as a clinical medical assistantto be able to assist in both back office and allergy lab.

23. May be required to travel to other officelocations when coverage is needed.

24. Perform other duties as assigned.

Required Skills,Knowledge and Abilities

1. Possession of theclinical expertise and knowledge necessary to fulfill job responsibilities.

2. Demonstration of high-performance patientassessments prior to administration of immunotherapy injections, strictadherence to all safety protocols, and the knowledge to monitor patients forreactions and the associated treatment up to and including emergency care.

3. Experience with allergy and asthma diagnosticprocedures, ordered treatment, and related clinical terminology anddocumentation. One year of experience inallergy / immunology preferred.

4. Must be a self-starter with a positive,service-oriented attitude, and the ability to work effectively with all levelsof staff and management.

5. Ability to deliver quality patient care andcustomer service to a diverse patient population.

6. Demonstrate a high level of problem-solvingability.

7. Will be required to travel to other officelocations when coverage is needed.

Education

Required - Graduation / Diploma from an accredited medicalassistant program.

High school diploma or GED

Experience

Preferably one year of primary care or allergy / immunology experience.

Other Requirements

Be able to complete AAAI administered clinical study guidesand pass exams on clinical issues involved in Allergy and Asthma care.

Completion of Level 1 and Level 2 Immunotherapy Lab SkillsCareer Ladders with a minimum of 90% of the ratings rated as High Performance(3) with the remainder of the ratings Solid Performance (2).

Working Conditions OSHA Category 1 exposure to blood, bodily fluids, or tissue.

Az Asthma & Allergy Institute is an EEO Employer - M / F / Disability / Protected Veteran Status