International Customer Success Manager

A company is looking for an International Customer Success Manager to strengthen relationships with global clients and drive revenue growth.

Key Responsibilities

Proactively manage contract renewals to minimize churn and ensure continuity of service

Identify and act on opportunities to expand product and service adoption within existing accounts

Build strong, trust-based relationships with global clients and key stakeholders

Required Qualifications

2+ years of experience in a full sales cycle or account manager role

Aviation industry experience required

Full professional fluency in English and Portuguese

Experience managing renewals, upselling, and cross-selling

Proficient in Microsoft Office, Zoom, and CRM systems such as Oro (or similar)