A company is looking for a Senior IT Business Analyst to lead contract operations and support IT contract requests.
Key Responsibilities
Manage IT contracts end-to-end, including renewals, terminations, and compliance with standards
Collaborate with cross-functional stakeholders to align contract terms and support vendor management
Analyze operational workflows and performance data to identify inefficiencies and propose improvements
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
7+ years of experience in IT operations, vendor / contract management, or project coordination
Strong knowledge of IT contracts, licensing models, and procurement processes
Proficiency with ServiceNow, Workday, and Microsoft Office applications, especially Excel
Experience supporting cross-functional IT projects and coordinating with stakeholders
Senior It Analyst • Fayetteville, North Carolina, United States