Resident Engagement Coordinator

Job Description

Job Description

Resident Engagement Coordinator

Somerville, MA (Onsite)

Competitive Pay ($60,000+ per year)

OVERVIEW

An established affordable housing management company is seeking a Resident Engagement Coordinator to foster strong community relationships, support resident services, and enhance overall tenant satisfaction. This role plays a key part in creating a positive living environment by connecting residents to resources, coordinating events, and serving as a trusted liaison between tenants and property management.

WHAT YOU'LL DO

Develop and implement programs that promote community engagement and resident well-being.

Coordinate events, workshops, and activities that encourage participation and inclusion.

Serve as the primary point of contact for residents seeking resources or support services.

Collaborate with property management to ensure resident needs and concerns are addressed.

Build partnerships with local organizations and service providers to connect residents with external resources.

Assist residents in navigating affordable housing programs, benefits, and compliance requirements.

Track participation and outcomes of resident engagement initiatives; prepare reports for management.

Support occupancy goals by encouraging resident retention through engagement strategies.

WHY YOU MATTER

The Resident Engagement Coordinator ensures residents feel connected, supported, and empowered within their community. By fostering relationships, organizing meaningful programming, and serving as a trusted resource, this role directly contributes to a thriving and inclusive living environment.

WHAT IT TAKES

2+ years of experience in resident services, community engagement, property management, or a related field.

Experience working in affordable housing environments (Project-Based Section 8, LIHTC, or Tax Credit housing) preferred.

Strong communication and interpersonal skills, with the ability to engage a diverse resident population.

Organized and proactive, with the ability to manage multiple programs and events.

Knowledge of community resources, support services, and resident assistance programs.

Proficiency with Microsoft Office Suite and comfort with learning property management software.

Commitment to fostering an inclusive, supportive community.

THE PERKS!

Pay : $60,000+ per year.

Benefits : Comprehensive benefits package including health, dental, and vision insurance.

Time Off : Paid holidays and generous PTO.

Retirement : Employer-sponsored retirement plan.

Growth : Professional development and training opportunities.

Impact : Be part of a mission-driven team serving affordable housing residents.

ABOUT THE ORGANIZATION

A well-established property management company specializing in affordable housing. With a portfolio supported by Project-Based Section 8, Tax Credit, and LIHTC programs, the organization is committed to providing safe, high-quality housing while ensuring residents have access to meaningful community resources.