Vice President of Operations

Vice President of Operations – Luxury Design & Manufacturing

Location : Santa Fe Springs, CA

About the Company

A leading global designer and manufacturer of luxury furnishings, our organization has set the benchmark for exceptional craftsmanship, timeless design, and impeccable service for over four decades. Serving discerning residential, hospitality, and commercial clients worldwide, we are dedicated to creating elevated experiences through design excellence and operational precision.

We are seeking an accomplished Vice President of Operations to drive strategic and operational excellence as we continue to grow and expand our legacy of quality.

About the Role

Based at our Southern California facility, the Vice President of Operations will oversee all operational functions, ensuring seamless performance and a client experience that reflects the elevated expectations of the luxury furnishings market. This role leads warehousing, logistics, transportation, quality assurance, and client services, driving continuous improvement while upholding the company's commitment to excellence.

You will oversee 4 direct reports and a team of 150+ professionals across multiple departments, ensuring that products and services meet the highest standards of quality and sophistication.

Key Responsibilities

• Lead all operational areas, including warehousing, logistics, transportation, quality assurance, and client services.
• Develop and implement strategies to optimize efficiency, productivity, and client satisfaction without compromising craftsmanship or quality.
• Foster a culture of continuous improvement through lean management practices and operational excellence.
• Oversee facility expansion and improvement initiatives to support company growth and evolving business needs.
• Collaborate cross-functionally with supply chain, sales, and finance teams to align operations with broader business goals.
• Monitor KPIs and performance metrics to identify opportunities for process optimization and cost control.
• Ensure compliance with all safety, regulatory, and quality standards, maintaining best-in-class operational practices.

Qualifications

Why Join Us

This is a unique opportunity to join a globally recognized luxury brand with a longstanding heritage of design excellence and innovation. You'll play a key role in shaping the operational strategy, driving continuous improvement, and ensuring every aspect of our operations delivers the exceptional quality our clients expect.