Business Analyst

About Orderly Wellness

Orderly Meds is building a better, more supportive healthcare experienceone that's fast, reliable, and designed with people in mind. As a fully remote company, we've grown quickly by combining thoughtful technology with compassionate service, helping tens of thousands of patients get the care and medication they need, without the hassle.

We're a collaborative, mission-driven team working across the U.S. (and beyond!) to improve access to care at scale. With over 100 customer support agents, six pharmacy partners, and a 50-state clinical network, we're scaling fast, and looking for curious, kind, and solutions-oriented people to grow with us.

About the role :

OrderlyMeds is a leading player in the telehealth industry, dedicated to providing innovative solutions that enhance access to healthcare services. We are committed to improving the lives of patients and healthcare providers through cutting-edge technology and a patient-centric approach. As we continue to grow, we are seeking a dynamic Business Analyst to join our team and drive our platform to new heights.

You will work closely alongside Designers, Marketing, Sales, Operations, Product Management and Engineering to support various types of projects and product launches. You should be a customer- focused business analyst who is excited to drive projects to completion to meet our business goals.

The goal of this role is to support implementations of new processes and projects across the company, with a focus on operational efficiency. You must feel comfortable being able to flex between being strategic and executional, in addition to working in a fast-paced, startup-like environment. You must be comfortable at leveraging multiple operational tools (e.g. SFDC) defining project plans, driving deliverables, managing stakeholders, and communicating results.

You will :

Work closely with operations, engineering, product and finance to identify operational efficiencies based on existing and new operational data collected.

Work closely with leadership on emerging products and markets to support implementation of operational changes

Develop detailed, comprehensive plans to implement operational efficiencies, spanning multiple teams.

Schedule and lead cross-functional meetings, status calls, and deliverable reviews related to operational changes.

Ensure that all team members have necessary information, To manage the operational changes implemented

Cross-functional communication and building of relationships with multiple internal departments.

Stay informed about the evolving telehealth landscape, industry best practices, emerging technologies, and regulatory requirements relevant to healthcare software.

You Have :

3+ years of experience in similar role

Bachelor's degree

Strong Excel proficiency and data manipulation skills

Excellent written and verbal communication skills

Ability to think through complex problems and derive conclusions

Detail-oriented, organized, and able to multitask in a fast-paced environment

Nice To Have

Previous experience managing projects in a startup environment

Previous experience in telehealth, pharma, or healthcare

Proficiency in using tools like SalesForce.com, Tableau or Looker, for data analysis and visualization.

Understanding and experience with Agile methodologies

Background in Asana and Google Drive tools

Background in GTM or product launch program management

The pay range for this role is :

80,000 - 130,000 USD per year(Remote)

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