Product Manager / Business Analyst

Title : Product Manager / Business Analyst

Location : Santa Clara

Duration : 6-12 Months

Salary Range :

Competitive and commensurate with experience

Introduction

We are seeking an experienced professional to lead the strategic vision and transformation across key domains, including Entitlement & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success. This role involves translating business objectives into a clear and actionable Application Product Roadmap and executing a holistic product strategy.

Required Skills & Qualifications

• Applicants must be able to work directly for us on W2
• 12 years of product management experience in technology or IT CX, with a focus on AI-powered solutions and SaaS or subscription-based business
• Deep expertise in Customer Support and Success, Entitlement Management, and Consumption Management
• Proven experience in AI-driven Entitlement Management Systems, AI-optimized Subscription Lifecycle Management, Intelligent Usage Tracking, and Metering
• Working knowledge of AI's impact on billing models and experience integrating AI-powered solutions with CRM, ERP, and billing systems
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, with a focus on AI / ML preferred
• Robust technical background with understanding and / or experience in software development, cloud-native architectures, advanced databases, machine learning platforms, AI / ML programming languages, and Microservices
• Experience mentoring junior product managers and contributing to AI product management best practices
• Exceptional communication and presentation skills with the ability to articulate complex AI product visions and strategies
• Proficiency in Agile / Scrum methodologies, with experience in an AI product development context

Preferred Skills & Qualifications

Day-to-Day Responsibilities

Company Benefits & Culture

For immediate consideration please click APPLY to begin the screening process with Alex.