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Order Processing Specialist

Order Processing Specialist

Merit Brass CompanyCleveland, OH, US
Hace 29 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Merit has a rich history of offering the most comprehensive flow control and piping connection technology. Their goal is to make the Merit Experience for their customers seamless by bundling a complete line of consistent, high quality piping products,  flow control devices and piping system solutions. Merit features a full range of stainless steel pipe fittings  and leaded & lead-free brass pipe fittings , pipe nipples , pipe , pipe valves , pipe flanges , stainless steel tubing , forged steel fittings  and press technology , which includes carbon, copper, and stainless steel.

Objectives

  • Process error free customer purchase orders in a timely and efficient manner.
  • Achieve departmental goal by meeting or exceeding the order processing on time objective.
  • Achieve individual productivity goals (errors / month, orders / lines entry / hour).
  • Complete cross-training to perform all sales support functions accurately and effectively.
  • Uphold the Merit Brass corporate mission statement, acting with a sense of urgency and upholding the core values as published.
  • Maintain a professional, ethical, and respectful attitude while exercising teamwork.

Responsibilities

  • Ensure that customer orders are entered within the specified order entry goal.
  • Receives and processes orders accurately and efficiently.
  • Works closely with the credit department, purchasing, and the Shipping Liaison to ensure prompt processing of customer purchase orders.
  • Contributes to identifying root cause and corrective actions relating to errors, processes, and other goals as required.
  • Participate in training as required for current and future roles.
  • Advocates the spirit of teamwork and personal accountability in the performance of other duties and responsibilities as requested by department supervisor.
  • Willingness and ability to work overtime when asked by a manager or supervisor.
  • Ability to communicate professionally and foster teamwork with cross functional teams and within department.

    • Requirements

  • High school graduate, G.E.D., or equivalent.
  • Ability to speak clearly and communicate in a writing style that is grammatically correct.
  • Ability to learn, retain and utilize extensive part number matrix.
  • Ability to quickly learn and operate computer software systems.
  • Strong organizational skills with the ability to multitask and effectively prioritize and manage workflow.
  • Accurate, focused and detail oriented.
  • Highly proficient in Excel, Word & Microsoft Outlook.
  • Dependable work habits, including punctuality, attendance, and work ethic.
  • Ability to perform effectively under conditions of fluctuating workload.
  • Self-motivated.
  • Capable of managing a multi-task environment with deadlines & other requirements.
  • Ability to work effectively with customers and co-workers.
  • Willing and able to continuously improve yourself, others, and the operations in a fast-paced, changing environment.
  • Capacity to work in a total quality management environment with continuous process improvement.
  • Perform other duties that may be assigned to support overall Merit Brass operations.

    • Merit Brass is an equal opportunity employer with a history of diversity and inclusion. Our entire team exercises self-accountability married with a positive solutions-based attitude towards our team's success. Explore what it means to be a part of the Merit family at https : / / meritbrass.com / careers / join -the-merit-family.

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    Processing Specialist • Cleveland, OH, US

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