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Senior Technical Support Engineer

Senior Technical Support Engineer

VirtualVocationsFort Myers, Florida, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Senior Technical Support Engineer - Keystone.

Key Responsibilities

Manage Keystone-specific delivery functions including hardware, OS, and software updates

Conduct planning and execution for upgrades, migrations, and best practices recommendations

Provide advanced technical support and diagnose complex issues related to Keystone products

Required Qualifications

12+ years of relevant technical support experience

Extensive hands-on experience with networking protocols and storage technologies

Experience with virtualization and cloud solutions

Familiarity with ancillary technologies such as DNS and Active Directory

Established track record of collaborating with senior stakeholders

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Technical Support Engineer • Fort Myers, Florida, United States

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