Document Control Specialist

Document Control Coordinator

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

This position is responsible for being proficient in Document Control Coordinator tasks and ability to take on additional assignments and responsibilities in all aspects of title handling and processing.

In long, you will :

• Assist customer with amendment to securitized titles (moves, adding or deleting names from title, name changes, and flips); including but not limited to reviewing incoming paperwork, prepping, and sending out all necessary paperwork to the DMV and / or customer
• Verify and service titles, distribute documents to correct departments and ultimately the return of the documents to the customer or third party at the time the loan is completed
• Assist customers to reinstate their name on the title after a repossession; including but not limited to advising customer what documents are needed, reviewing incoming paperwork, prepping, and sending out all necessary paperwork to 3rd party title vendors and / or DMV
• Complete title corrections by reviewing incoming paperwork, prepping, and sending out all necessary paperwork to the DMV
• Complete lien verifications for internal and external departments
• Complete document replacement requests
• Provide excellent internal and external customer service by supporting the escalation phone line and outbound calls as necessary
• Complete tasks on assigned accounts in a timely manner to avoid losses and adhere to service level expectations
• Complete scheduled and ad hoc projects including but not limited to the following : lien verifications, originator backouts, unwinds, and unperfected titles
• Proficient in the support of Document Control Coordinator job functions as required

So what kind of folks are we looking for?

The specifics.

Physical requirements :

The physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

So what about the perks? Perks matter

Anything else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this : 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards : Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!