Information Technology Support Technician

Executive Support Technician Boston, Massachusetts

Excis is a global IT support leader searching for a proactive Executive Support Technician L3 to deliver senior L3 IT support, enhance Field Services Operations and support Executive Officers at Boston. Join a supportive, family?like environment where youll look forward to coming to work every day.

What Youll Do

• Technical Operations & Management Oversee daily technical operations including system monitoring, maintenance, troubleshooting, and management of advanced technology solutions such as mobile devices, AV / video conferencing, and collaboration tools. Serve as escalation point for complex issues, driving root?cause analysis and executing preventive maintenance.
• Strategic Planning & Service Development Develop and implement strategic plans for IT support services, collaboration and conferencing equipment aligned with organizational goals. Collaborate with IT infrastructure and cyber security teams to evaluate emerging technologies and ensure regulatory compliance.
• Vendor & Budget Management Establish white glove support services including helpdesk, knowledge bases, and business continuity plans for critical events such as board meetings. Manage vendor relationships, optimize budgets, allocate resources and report progress to senior leadership.

Qualifications

Benefits

At Excis, your work matters. Youll be part of a dynamic, hands?on team where your technical expertise directly enhances user satisfaction and operational success. Enjoy competitive compensation, continuous learning and collaboration across diverse technologies.

Salary

$75,000 $85,000 per year

Apply

Ready to make a difference and grow your career? Apply now to join Excis in Boston, Massachusetts and be at the forefront of IT support excellence.

#J-18808-Ljbffr