Legal Operations Coordinator

Overview

This is a hybrid role with the expectation to be in office at least Tuesday, Wednesday, and Thursday.

First Citizens seeks a qualified and motivated teammate to join our team of driven legal professionals as Legal Operations Coordinator.

In this hybrid role, you will support the Legal Operations function within the bank's legal department. The position reports to the Head of Legal Operations and works collaboratively in a growing team. We are seeking a versatile professional to manage both the risk and financial aspects of our relationships with third-party vendors, including law firms, in Legal. This successful candidate will be part of a team serving as a bridge between Legal, Risk, Finance, and Sourcing, ensuring that third-party engagements are both risk-controlled and financially sound.

Responsibilities

• Conduct due diligence and ongoing risk assessments of third-party vendors in Legal (e.g. products, services, law firms).
• Support onboarding / offboarding of third-party vendors in Legal, ensuring both billing and risk controls.
• Oversee end-to-end invoice review workflows.
• Review and validate third-party invoices and contractual terms.
• Maintain data integrity through quality checks and overall system performance evaluations.
• Train internal users and third-party vendors in Legal on e-billing system.
• Monitor and enforce compliance with third-party risk control requirements and internal policies.
• Collaborate with stakeholders to optimize third-party vendor governance and risk management frameworks.
• Monitor legal spend and other spend reporting to support cost control and transparency.
• Resolve billing discrepancies and drive process improvements.
• Prepare, assist with, or review documentation (e.g. training materials, reference guides, management reporting, and the like) using the full suite of Microsoft and other software products.
• Collaborate with stakeholders to optimize vendor governance and risk management frameworks.
• Other duties as assigned.

Qualifications

Bachelor's Degree and 1 years of experience in Law, Risk Management, Legal Assistant, Finance, e-billing or Legal Operations OR High School Diploma or GED and 5 years of experience in Law, Risk Management, Legal Assistant, Finance, e-billing or Legal Operations

Additional Preferred Qualifications :

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at