Lobby Receptionist

Lobby Receptionist

Join our elite team of Lobby Receptionists within our Lobby Team in Brooklyn. As a Lobby Receptionist within the Lobby Reception team, you will engage directly with clients and visitors, ensuring a welcoming and efficient experience in our client-facing Lobby Reception space.

Job Responsibilities

• Welcome, register, check-in, and assist clients and visitors as they arrive for meetings and events within JPMorganChase's office space.
• Assist employees as needed by providing temporary access or badges if building access is needed, answering questions, and providing information.
• As a front-facing position, follow all building and security procedures to ensure a healthy, safe, and secure experience for all. Be proactive, "if you see something, say something", and escalate all issues to appropriate teams.
• Meet and exceed Lobby Reception standards by going above and beyond to provide first-class service.
• Familiarize yourself with meetings, events, and VIP visits taking place in the building each day via our event and visitor management systems.
• Collaborate with partner teams such as Global Security, Real Estate, and Technology to create an excellent in-office experience.
• Complete other tasks and projects related to improving the team's service standards.

Required Qualifications, Capabilities and Skills

Preferred Qualifications, Capabilities and Skills