Healthcare Associate

Job Description

Job Description

At Sentido Health, we’re not just offering a job – we’re offering a meaningful career in a mission-driven environment. As a Healthcare Associate, you’ll play a vital role in improving patients’ lives by ensuring they get the care and resources they need. You’ll join a compassionate, tight-knit team that values collaboration, growth, and excellence. We’re searching for entry-level candidates who possess a strong desire to succeed, a positive attitude, and a sincere commitment to helping medically fragile pediatric patients.

Why Sentido Health?

We value our employees and offer a competitive benefits package that includes :

• 80 to 160 hours of PTO, based on tenure.
• Quarterly bonuses based on company performance.
• 401K Plan 100% matching at 4%, with a half match at 5%-6%
• Comprehensive medical, dental, vision, life, accidental, and GAP insurance.
• Free gym membership for full-time employees, or a stipend of $25 if the gym we provide membership with is not geographically available in your area.
• Telehealth services.
• Internal growth and developmental opportunities.

Summary

The Healthcare Associate is responsible for verifying insurance coverage, coordinating patient supply needs, and facilitating communication between patients, providers, and insurance companies.

Salary Grade / Level / Family / Range

Full-Time, Non-Exempt, Hourly / $16.00 / hr to $19.00 / hr

Reports to

Operations Manager

Date

9 / 16 / 2025

Essential Functions

Required skills

Supervisory Responsibility

None.

Work Environment

In-Office : 27905 Commercial Park Rd., Suite #240, Tomball, TX 77375

Physical Demands

This role is in a professional office setting with moderate noise level. The position requires regular use of standard office equipment such as computers, phones, photocopiers, filling cabinets, and fax machines. The work environment is fast-paced and may involve frequent interruptions, shifting priorities, and regular interaction with patients, families, referral sources, and clinical staff. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.

The position is primarily sedentary and requires the ability to sit for extended periods of time while performing computer-based tasks and telephone communications. The role involved frequent use of hands and fingers to operate computer keyboard, mouse, and other office equipment. The employee must be able to effectively communicate verbally and in writing. Occasional standing, walking, reaching, and light lifting (up to 10 pounds) may be required.

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday 8 : 30 AM to 5 : 00 PM CST and on-call.

Travel

None.

Preferred Education and Experience

Associates degree preferred, high school diploma or GED required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Statements

Sentido Health participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. Sentido is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation to apply for this position, participate in the interview process, or perform essential job functions, please contact Human Resources.