Talent.com
Store Consultant
Store ConsultantFedEx • Sherman Oaks, CA, US
Store Consultant

Store Consultant

FedEx • Sherman Oaks, CA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Store Consultant

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

General Duties and Responsibilities

People

  • Follows instructions of supervisors and assists other team members in performing store functions
  • Assists in the training of store team members

Service

  • Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
  • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Takes complex customer orders using order systems and provides accurate pricing information
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
  • Maintains a safe, clean and orderly retail Store
  • Profit

  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change
  • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
  • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
  • Takes preemptive action to prevent errors and waste
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
  • Self-Management

  • Performs multiple tasks at the same time
  • Looks for opportunities to improve knowledge and skills within the retail Store
  • Able to operate with minimal supervision
  • Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
  • All other duties as needed or required
  • Minimum Qualifications and Requirements :

  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills
  • Essential Functions :

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend / twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and / or reporting could include regular attendance at a physical location and / or maintaining established business hours depending on the scope and nature of the position
  • Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

    Pay : $19.70 - $23.17 / hr

    Additional Details :

    LA County : Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

    FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

    Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

  • Works with management to reduce company costs / wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.
  • FedEx Office is an Equal Opportunity Employer including, Vets / Disability.

    Crear una alerta de empleo para esta búsqueda

    Store Store • Sherman Oaks, CA, US

    Ofertas relacionadas
    Store Assistant Manager

    Store Assistant Manager

    Circle K • Los Angeles, CA, US
    A tiempo completo
    We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Store Manager

    Store Manager

    Lovesac Company • Sherman Oaks, California, USA
    A tiempo completo
    Sherman Oaks - Sherman Oaks CA.We are a young-at-heart fast-growing furniture company dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furnitur...Mostrar más
    Última actualización: hace 21 días • Oferta promocionada
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly Automotive • Burbank, CA, US
    A tiempo completo
    The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Five Below Careers in Huntington Park, CA

    Five Below Careers in Huntington Park, CA

    Five below • Huntington Park, CA, USA
    A tiempo completo
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Mostrar más
    Última actualización: hace 29 días • Oferta promocionada
    Assistant Store Manager

    Assistant Store Manager

    Francesca's • Los Angeles, CA, US
    A tiempo completo
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Store Manager

    Store Manager

    Express • Sherman Oaks, CA, US
    A tiempo parcial
    Express is seeking a Store Manager.The Store Manager position is twofold : To drive and guide all aspects of the customer experience and store operations. and to identify, develop and lead talent an...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Flexible Online Brand Consultant (Hiring Immediately)

    Flexible Online Brand Consultant (Hiring Immediately)

    Earn Haus • North Hills, California, US
    A tiempo completo +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Assistant Store Manager

    Assistant Store Manager

    Pronovias Group • Beverly Hills, CA, United States
    A tiempo completo
    Headquartered in Barcelona and founded in 1922, Pronovias Group is the first global bridal group that is shaping the future of our industry for every bride. Our team is united by a shared passion an...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Retail Sales Consultant

    Retail Sales Consultant

    AT&T • Santa Monica, CA, US
    A tiempo completo
    It's time to take your sales career to the next level.Every day you'll be at the center of it all.Your goal? Create meaningful connections with every customer, with your personalized sales expertis...Mostrar más
    Última actualización: hace 6 horas • Oferta promocionada • Nueva oferta
    Sales Consultant

    Sales Consultant

    Victra - Verizon Wireless Premium Retailer • Sylmar, CA, US
    A tiempo completo
    Victra is Verizon's largest premium retailer in the United States.We are seeking Sales Consultants who deliver world-class service to Every Guest. From executing Victra's sales process to sharing yo...Mostrar más
    Última actualización: hace más de 30 días
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Gardena, CA, US
    A tiempo parcial
    Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Treasury Management Sales Consultant Los AngelesIrvine, CA

    Treasury Management Sales Consultant Los AngelesIrvine, CA

    California Bank & Trust • Los Angeles, California, USA
    A tiempo completo
    Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools training and opportunities to build the best possible relationships with our...Mostrar más
    Última actualización: hace 12 días • Oferta promocionada
    Assistant Store Leader

    Assistant Store Leader

    Quick Quack Car Wash • Carson, CA, US
    A tiempo completo
    As the full-time Assistant Store Leader, you are the store's direct influencer in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies i...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • Lomita, CA, US
    A tiempo completo +1
    Job Title : Retail Store Associate.Pay Range : Our starting pay ranges from $17.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hardware...Mostrar más
    Última actualización: hace más de 30 días
    Store Support

    Store Support

    Los Angeles Staffing • Los Angeles, CA, US
    A tiempo completo
    Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Bilingual Retail Sales Consultant

    Bilingual Retail Sales Consultant

    SPECTRUM • Valley Glen, California, United States
    A tiempo completo
    This role requires the ability to work lawfully in the U.Earn $20 / hour base pay, with the potential to earn $25.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Mostrar más
    Última actualización: hace 12 horas • Oferta promocionada • Nueva oferta
    Store Manager - Encino

    Store Manager - Encino

    The Salvation Army • Los Angeles, California, United States
    A tiempo completo
    Quick Apply
    To increase application visibility, it's recommended to apply directly through The Salvation Army's official careers website at ARCWest. The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is...Mostrar más
    Última actualización: hace más de 30 días
    Store Leader Trainee

    Store Leader Trainee

    7‑Eleven • Los Angeles, California, USA
    A tiempo completo +1
    The Store Leader is the heart and soul of the store.A Store Leader with an Assistant or two make up the stores leadership team executing merchandising and marketing initiates driving profitability ...Mostrar más
    Última actualización: hace 20 días • Oferta promocionada