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Sales Administrator
Sales AdministratorTEKsystems • Beaverton, OR, US
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Sales Administrator

Sales Administrator

TEKsystems • Beaverton, OR, US
Hace 19 horas
Tipo de contrato
  • Indefinido
Descripción del trabajo

Job Description

Job Title : Sales Order Administrator

Job Description

This role is pivotal in processing customer orders, involving tasks such as purchase order review, configuration, order entry, and invoicing. Additionally, you will resolve discrepancies, answer customer inquiries, and prepare required documentation for presentation and collection. A critical aspect of this position is determining export requirements for international orders.

Responsibilities

  • Process customer orders for specific territories and act as the customer interface for all new orders and inquiries.
  • Stay up-to-date on export regulations and advise employees, customers, international subsidiaries, representatives, and distributors to ensure compliance with U.S. export laws.
  • Review letters of credit, resolve discrepancies, and prepare documentation for presentation and collection.
  • Review terms and conditions of orders, resolve discrepancies, and ensure non-standard terms are documented and approved.
  • Review customer orders and contracts for pricing, configuration, payment terms, and delivery requirements, and resolve any discrepancies.
  • Configure orders from model numbers to part numbers.
  • Review scheduled ship dates, customer need dates, and import and export requirements; expedite orders with Operations if necessary.
  • Maintain the validity of the Backlog Detail Report and provide customers with order status and scheduled ship dates.
  • Prepare necessary shipping paperwork, commercial invoices, and government shipping documentation, providing shipping instructions to the Shipping Department.
  • Interface with freight forwarders and carriers to ensure shipments are made according to customer requirements and trace shipments if required.
  • Prepare and distribute invoices, provide copies for installable products to the Service Department, and assist Finance in resolving invoicing / collection problems.
  • Work with sales and configuration management to resolve configuration issues and obtain part numbers for new or special products.
  • Compile, prepare, maintain, and update the customer database and files for accurate record-keeping.
  • Assist customs brokers with customs clearance as necessary.

Essential Skills

  • Proficiency in Microsoft Office Suite.
  • Experience in sales support, customer support, and project coordination.
  • Knowledge of ERP systems.
  • Bachelor's degree with a minimum of four years of order management / customer service experience, or a minimum of five years in high technology customer service, purchasing, or order processing.
  • Minimum of three years of direct customer experience.
  • Experience with export compliance regulations, processing letters of credit, and applying for export licenses.
  • Understanding of import requirements, tariff codes, and liquidation procedures.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong record-keeping, analytical, and problem-solving skills.
  • Ability to work effectively with minimal supervision and multitask efficiently.
  • Additional Skills & Qualifications

  • Ability to work with a variety of organizations and customers.
  • Customer-oriented with diligence in satisfying customer needs.
  • Attention to detail and sensitivity to details.
  • Why Work Here?

    This is a direct hire role that offers a structured work-life balance with a gradual transition to a hybrid work model. You will have the opportunity to work with a diverse team in a supportive environment that values professional growth and development.

    Work Environment

    The position requires working Monday through Friday in the office for the first year due to extensive training requirements and departmental collaboration. After the first year, the role transitions to a four-day in-office work week with Fridays at home. Working hours are from 8 am to 5 pm. The dress code is business casual, and you will be part of a team of 4-8 members, serving as one of three Sales Order Administrators.

    Job Type & Location

    This is a Permanent position based out of Beaverton, OR.

    Pay and Benefits

    The pay range for this position is $65000.00 - $75000.00 / yr.

    You will be eligible to participate from your date of hire in our medical, dental plans, vision, life

    insurance, and short and long-term disability programs. In addition, you will be eligible to participate in

    the Company 401(k) plan on the first day of the quarter following 90 days of service with the

    company. For 2024 the 401(k) plan provides for a company match of 50% of the first 4% of an

    employee’s contribution.

    You will accrue vacation hours from your date of hire and are able to use the hours as you accrue

    them. Your vacation accrual rate will start at 2 weeks (80 hours annually or 3.08 hours per pay

    period). Your sick time will accumulate at 3.08 hours per pay period (80 hours annually). In addition,

    we offer ~10 paid holidays each year.

    Workplace Type

    This is a fully onsite position in Beaverton,OR.

    Application Deadline

    This position is anticipated to close on Oct 30, 2025.

    h4>

    About TEKsystems : \n\n

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    \n\n

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    \n\nAbout TEKsystems and TEKsystems Global Services \n\n

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    \n\n

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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