Junior Customer Service Assistant

Role Overview

We are seeking a reliable and friendly Junior Customer Service Assistant to support our customer-facing operations within a fast-paced marketing environment. This role is perfect for someone who enjoys helping people, communicating clearly, and contributing to a positive customer experience while learning the foundations of customer service and marketing.

Key Responsibilities

• Assist customers with enquiries, product information, and service support
• Provide clear, professional communication across in-person, phone, and digital channels
• Support customer onboarding and brand engagement activities
• Collect feedback and share customer insights with the marketing team
• Help maintain accurate records of interactions and follow-ups
• Collaborate with team members to ensure smooth daily operations
• Represent the brand with professionalism and a customer-first mindset

Requirements

If you're looking to start your career in customer service and want to grow within a supportive and dynamic marketing team, we’d love to hear from you.