Receptionist - State Farm Agent Team MemberKathy Whitburn - State Farm Agent • Ironwood, MI, US

Receptionist - State Farm Agent Team Member

Kathy Whitburn - State Farm Agent • Ironwood, MI, US

Hace más de 30 días

Tipo de contrato

A tiempo completo

Descripción del trabajo

Job Description

Benefits :

Bonus based on performance
Opportunity for advancement
Training & development

ROLE DESCRIPTION :

Kathy Whitburn State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a friendly and dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. This is a ground floor opportunity with potential for advancement. Weekday - daytime hours in a professional business environment.

RESPONSIBILITIES :

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

QUALIFICATIONS :

Previous experience in a receptionist or customer service role preferred.

Communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

Full Keyboarding / Typing Skills are required.

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Receptionist State Farm Agent Team Member • Ironwood, MI, US