Chief Information Officer

Chief Information Officer

The Georgia Department of Labor is accepting applications to fill the Chief Information Officer position for the Information Technology Division.

Position Summary

The Georgia Department of Labor is evolving into a future-focused, forward-thinking, and resilient organization committed to serving Georgians with clarity, precision, and excellence. The Department is undergoing a bold transformation to become a modern, adaptive, and intelligence-driven public institution one capable of sensing change, responding rapidly, and coordinating seamlessly across all operational units. As the Department evolves into a more connected, situationally aware "octopus organization," technology becomes the central nervous system that enables clarity, precision, and unified action.

The Chief Information Officer (CIO) serves as the executive leader responsible for designing, modernizing, and sustaining this digital nervous system. The CIO drives enterprise-wide technology strategy, modernizes legacy environments, and leads the development of secure, intuitive, and accessible digital services that strengthen public trust and improve the constituent and employee experience. The CIO must be highly adaptive, capable of guiding complex modernization efforts, and skilled at cultivating a culture of innovation, agility, and continuous learning. This role also requires deep AI fluency and a demonstrated ability to strategically use, evaluate, and manage AI tools to enhance organizational effectiveness and accelerate transformation.

As a key member of the executive leadership team, the CIO ensures that information moves rapidly and accurately across the agency, enabling real-time situational awareness, data-driven decision-making, and coordinated execution of agency priorities. Working closely with the Commissioner, Chief of Staff, and senior leaders, the CIO builds a resilient digital ecosystem, strengthens cybersecurity and data governance, and fosters a culture of innovation, agility, and continuous learning. As part of GDOL's operational leadership triad, the CIO partners with the CFO and the Director of Strategic Operations to unify the agency's digital intelligence, financial intelligence, and operational intelligence the internal machinery that allows GDOL to sense what is happening, understand what it means, and respond with precision, alignment, and coordinated action. The CIO reports to the Commissioner.

This position is located at 148 Andrew Young Intl. Blvd., NE, Atlanta, Georgia, 30303, and may require travel to agency offices statewide.

Essential Function and Responsibilities

Enterprise Digital Strategy and Leadership

• Develop and execute a forward-looking digital strategy aligned with agency priorities and statewide modernization goals.
• Build and maintain the agency's technology roadmap, ensuring clear sequencing, prioritization, and alignment with mission needs, resource constraints, and modernization objectives.
• Serve as a strategic advisor to executive leadership on digital policy, AI adoption, and innovation opportunities.
• Lead enterprise architect and platform modernization to ensure systems are scalable, interoperable, secure, and capable of supporting real-time situational awareness.
• Breakdown silos and enable enterprise-wide collaboration, shared services, and integrated digital capabilities.

Digital Government & Service Transformation

• Champion human-centered design and digital service standards that simplify processes and improve the constituent experience.
• Oversee modernization of legacy systems and adoption of cloud, AI, automation, and low code platforms to accelerate delivery.
• Expand the use of analytics, automation, and AI-enabled tools to improve accessibility, transparency, and operational efficiency.
• Drive innovation through pilots, rapid prototyping, and partnerships with public, private, and academic sectors.
• Use modular contracting approaches to deliver modernization in manageable, iterative components that reduce risk, increase flexibility, and accelerate value.

Cybersecurity, Privacy, and Enterprise Risk

• Lead a modern cybersecurity strategy grounded in zero-trust principles, continuous monitoring, and enterprise risk management.
• Ensure compliance with federal and state requirements while enabling secure, frictionless digital services.
• Build a security-first culture through training, communication, and proactive risk mitigation.
• Oversee incident response, disaster recovery, and resilience planning.

Digital Operations and Service Excellence

• Evolve IT operations into a modern digital services organization focused on reliability, user experience, and rapid delivery.
• Implement outcome-driven service standards and real-time performance insights that elevate the constituent and employee experience.
• Modernize infrastructure and enterprise applications to support scalable, resilient, and accessible digital services.
• Cultivate a modern technology ecosystem through strategic partnerships, outcome-based vendor relationships, agile procurement practices, and modular contracting strategies that support incremental modernization.

Data Governance, Analytics and AI

• Build and lead an enterprise data ecosystem that enables secure, ethical, and seamless data sharing across programs.
• Advance data governance maturity, ensuring data integrity, interoperability, and responsible use.
• Expand analytics, business intelligence, and AI capabilities to support evidence-based decision making and operational improvement.
• Promote transparency and trust through accessible, high-quality data and reporting.

Leadership, Workforce and Culture

• Lead a diverse, high-performing digital workforce committed to innovation, public service, and continuous learning.
• Foster a culture of agility, experimentation, and cross-functional collaboration.
• Invest in workforce development, upskilling, and emerging technology competencies, including AI literacy across the organization.
• Model inclusive leadership, clear communication, and a bias for action.

Financial and Resource Stewardship

• Oversee digital investment planning to ensure alignment with strategic priorities, responsible budgeting, and measurable outcomes.
• Optimize costs through modern architecture, cloud adoption, shared services, and modular contracting approaches that reduce risk and improve value.
• Ensure responsible stewardship of public resources while maximizing impact.

Qualifications

• Bachelor's degree in information technology, Computer Science, Public Administration, or a related field (master's preferred).
• 10+ years of progressive IT leadership experience, with at least 5 years in a senior management role within.
• Background in technology, digital services, public administration, or related fields; advanced education or equivalent experience in digital leadership is highly valued.
• Demonstrated success leading digital transformation, modernizing legacy systems, and scaling cloud, data, and cybersecurity capabilities.
• Proven AI fluency and experience evaluating, deploying, and managing AI tools to enhance organizational effectiveness.
• Experience building high-performing teams and leading enterprise change in complex organizations.
• Strong understanding of digital service delivery, human-centered design, agile methodologies, and modern technology ecosystems.
• Exceptional communication, collaboration, and stakeholder engagement skills.

Leadership Competencies

• Visionary digital leadership and strategic execution.
• Expertise in innovation, AI adoption, and enterprise transformation.
• Ability to champion cross-agency collaboration and shared digital capabilities.
• Commitment to data-driven decision making and transparent communication.
• Inclusive leadership that builds trust, alignment, and momentum.

Why You Should Apply

The State of Georgia and Georgia Department of Labor offers a generous benefit program with a wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
• Flexible Spending Accounts (healthcare and dependent care)
• Dental
• Vision
• Life
• Disability
• Long Term Care
• Legal
• Paid Time Off
• 13 Holidays
• Annual Leave
• Sick Leave
• Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

Additional Information

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

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