Wireless Sales Associate

Are You Ready to Build Your Career and Make Serious Money?

GP Mobile is one of the largest T-Mobile Premium Retailers in the US.

We are looking for highly motivated people to join our team. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! Candidatos bilingües son preferidos, pero no requerido.

Mobile Experts (ME) work as a member of a Retail Team to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Retail Associate Manager. As a Mobile Expert, you will be required to successfully complete new employee training.

What you'll do in your role :

• Build proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty.
• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
• Engage in side-by-side selling to find personalized solutions beyond basic device and service plans.
• Approach service and sales needs with composure, integrity, and compassion.
• Become skilled with and consistently use digital tools in interactions and onboarding.
• Complete training on T-Mobile in-store experience, new skills, processes, knowledge of systems, and reference resources.
• Make the most of your time on shift, consistently seeking out information between customers.
• Establish relationships with T-Mobile employees across channels to collectively own the customer experience and resolve issues.
• Successfully identify and handoff small business leads.
• Support team initiatives and create an inclusive environment.

The experience you'll bring :

What we offer you :

This is an opportunity to join a company revolutionizing the wireless industry. Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

Requirements :

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At GP Mobile, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

At GP Mobile, a T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.

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