Field Service Technician

R CUBE CREATIVE CONSULTING INCQuincy, MA, United States

Hace 5 días

Tipo de contrato

A tiempo completo

Descripción del trabajo

High Priority & Hot Requirement – Field Service Technician.

Type : Full-time | Salary : $75K per annum + Benefits

Location : Quincy, MA area (Provide onsite IT support (2–3 days / week) across client offices in the Quincy area.)

We are seeking an experienced Field Service Technician to join our client Versetal . As a key member of the IT support team, you’ll be the face of technology for clients , providing both onsite and remote support to ensure smooth IT operations.

Key Responsibilities :

Manage workstation setups , onboarding, and laptop imaging (Windows via Intune , Apple via Kandji ).
Troubleshoot Level 1 & 2 helpdesk tickets , manage A / V rooms, Wi-Fi, printers, and phone systems .
Deliver VIP / executive-level support with professionalism and urgency.
Support Windows 11 upgrades and rollouts .
Collaborate closely with the Helpdesk Manager / Lead to ensure seamless client support.

Required Skills & Experience :

3+ years in IT helpdesk or similar technical support roles.

Prior MSP (Managed Service Provider) experience is a strong plus.

Proficiency in Windows & macOS , Intune , Kandji , Azure , and AWS .

Knowledge of Identity Access Management ; scripting in Python or PowerShell is a plus.

Experience in Life Sciences environments preferred.

Excellent communication , independence , and customer-first mindset .

Must be open to traveling to client sites ; role reports to Quincy Marina Bay office .

Regards

Rohit

737 304 7465

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Field Service Technician • Quincy, MA, United States