Director of E-Commerce (Hospitality Investments) (Atlanta)

Company Overview

With more than $6.0 billion invested in travel and hospitality real estate over the past three decades, Noble brings scale, consistency, and focus to one of the most dynamic sectors of the U.S. economy. As a fiduciary for globally recognized institutional investors, including pension plans, endowments, foundations, wealth managers, and insurance companies, Noble is entrusted to preserve and compound capital across cycles. Recognized among PEREs Top 200 Global Investment Managers and as a Best Place to Work by Pensions & Investments and the Atlanta Business Chronicle , Nobles track record reflects enduring performance, partnership, and purpose.

Learn more at www.nobleinvestment.com.

Reporting Relationship

This position reports to Nobles Vice President of ECommerce &Revenue.

Role Summary

The Director of ECommerce designs and executes a portfoliowide digital strategy to drive revenue growth for Nobleowned hotel assets. Working from an ownership perspective, this leader collaborates with the eCommerce and digital teams at Nobles brand partners (Marriott, Hyatt, Hilton and IHG) to ensure each propertys online presence maximizes direct bookings and complies with brand standards. The role requires strategic vision, analytical capability and the ability to influence stakeholders across multiple brands.

Key Responsibilities

• Digital Strategy & Governance Develop a comprehensive eCommerce strategy aligned with Nobles investment objectives; set goals and KPIs for direct bookings, channel mix and digital marketing ROI. Establish governance frameworks and best practices for eCommerce across the portfolio.
• Brand Collaboration Serve as the primary liaison with brand eCommerce teams at Marriott, Hyatt, Hilton, IHG, and other management teams. Evaluate and influence propertylevel marketing plans, website management and booking engine configurations to ensure alignment with Nobles revenue targets and owner expectations.
• Performance Analytics Oversee digital performance reporting across all channels (brand.com, OTAs, metasearch, loyalty programs). Work with analysts to build dashboards that monitor conversion rates, channel profitability and customer acquisition costs; use insights to drive initiatives that improve channel mix and profitability.
• Marketing & Conversion Guide propertylevel and portfolio marketing campaigns (SEO / SEM, email, social, loyalty promotions) to boost visibility and direct bookings. Ensure landing pages and booking paths provide intuitive, mobilefriendly experiences and follow best practices in conversion rate optimization.
• Technology & Innovation Evaluate and implement ecommerce technologies (web content management, booking engines, CRM / loyalty integrations, personalization tools). Encourage experimentation (A / B testing) and adopt innovations such as dynamic pricing, chatbots and voice assistants when they create measurable value.
• Leadership & Stakeholder Management Lead a small centralized eCommerce team and influence crossfunctional partners including asset management, revenue management, marketing and IT. Educate internal stakeholders on digital best practices. Represent Nobles digital strategy to investors as needed.
• This is an in-office position.

Qualifications & Skills

Performance Measures