Software Engineer

JOB DESCRIPTION

The Software Engineer specializes in optimizing the speed, scalability, and reliability of software applications, infrastructure, and systems of the Claims Processing System, MetaVance. Along with writing effective code, the position will be responsible for designing, building, delivering, defining, and analyzing key performance indicators (KPIs) such as response time, throughput, and latency of existing application. Responsibilities also include monitoring and tuning Azure based architectures using native tools. The incumbent will use industry best practices and work collaboratively with a cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation engineers, and DevOps engineers.

RESPONSIBILITIES

• Builds, configures, customizes and supports products that provide innovative solutions to challenging business use cases, existing system and operational problems.
• Reviews architectural design, system analysis, and programming activities on application software; this may often require independent research and study.
• Works with teams and develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure.
• Exhibits efficiency in writing highest quality code with utmost attention to scalability, security, and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments, and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and creates a team culture of documenting everything.
• Collaborates closely with engineering leadership, product managers, designers, QA, and other teams and business units to define, prioritize, sequence, and scope business and functional requirements and drive results.
• Scopes effort, identifies risks, and clearly communicates trade-offs with team members.
• Foresees and assesses impact assessment of product (hardware, software) upgrades.
• Assists in planning, coordinating, and executing engineering projects.
• Supports and collaborates with other engineers through evaluation, design analysis, and development phases.
• Maintains knowledge and ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams.
• Performs other duties as requested or assigned.

QUALIFICATIONS

• 2+ years of experience and degree in Computer Science and/or equivalent technical education and experience
• Proficiency in Java and its framework, Python, JavaScript, or other relevant programming languages
• Identifying slow database queries using APM tools like New Relic, Datadog, or Dynatrace
• Familiarity with high-performance API communication
• Expertise in creating, maintaining and enhancing REST API
• Debugging threading, garbage collection (GC), and memory leaks
• Good knowledge of Azure Cloud Platform Services (AKS), Docker Containerization with Kubernetes Orchestration
• Experience in Datadog and Azure Observability/Monitoring platform
• Experience in DevOps/GitOps
• Experience with production support (Abend resolution, documentation)
• Experience with Istio/Knative/Ngnix is a plus
• Experience with MetaVance Online and Batch Processing is a plus
• Knowledge of building MetaVance on a specific server is a plus
• Knowledge of MetaVance Application or any Healthcare Claims processing system is a plus
• Flexible with work schedule (supporting on-call for Production and Pre-Production environments)
• Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
• Ability to research and apply innovative methodologies, latest industry trends, design patterns
• Recognizes underlying problems, opportunities, or the political forces affecting the organization
• Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders
• Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships
• Life-long learner, process improver
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Experience in developing quantitative cost/benefit analysis to measure improvements
• Strong communication (written and verbal) and presentation skills
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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