Community Association Manager
Location : Brentwood, TN / Nashville Metro Area
Are you ready to bring your leadership, customer service, and organizational skills to a role that truly makes an impact? Associa is looking for a dedicated Community Association Manager to join our team in Columbus. In this role, you'll collaborate with homeowners, board members, vendors, and fellow Associa team members to help our communities thrive. This is an exciting opportunity for someone who enjoys dynamic, relationship-driven work and is passionate about creating strong, vibrant community experiences.
What You'll Love About Working With Us
At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well-being :
- Flexible hybrid work schedule work from home with only one required in-office day per week (unless there's a special event or meeting)
- Robust benefits including medical, dental, vision, 401k, and disability insurance
- Company-paid continuing education and certifications : CMCA, AMS, PCAM
- Paid membership to CAI (Community Associations Institute)
- Work-life balance is a top prioritywe support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours.
- Work essentials provided : company laptop, work phone, and mileage reimbursement
- Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets
What You'll Be Doing
As a Community Association Manager, you'll play a key role in the success of our client communities by :
Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendorsTraveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as neededPreparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documentsReviewing and summarizing monthly financials for the Board of DirectorsAdvising boards and committees on capital improvements, maintenance planning, and community operations to ensure long-term successRequirements
What You Bring to the Role
Required Qualifications :
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)Experience in community management, customer service, hospitality, or a related industryStrong written communication skills, including grammar, structure, punctuation, and spellingProven ability to deliver excellent customer service and effectively resolve conflictsComfortable working independently and collaboratively in team settingsStrong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlinesProfessional and clear communication skills across phone, email, and in-person interactionsPreferred Qualifications :
CMCA (Certified Manager of Community Associations) designationCompletion of the M-100 : The Essentials of Community Association Management course through CAIExperience managing an HOA portfolio or working as an onsite community managerFamiliarity with HOA operations, board governance, and vendor coordinationWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.