Claims Analyst

Overview

Join to apply for the Claims Analyst role at Cenlar FSB . Cenlar is the nation's leading mortgage loan subservicer with a culture built on respect, trust, integrity and care. Cenlar supports internal growth and promotes from within.

Location and work arrangement

The position will be based in Tempe, AZ, on-site 4 days a week.

Responsibilities

• Monitor Investor / Insurer timeline requirements for additional recovery review
• Assist in training team members on the claims process and procedures
• Review department performance; assist with regular department meetings
• Adhere to FHA, VA, PMI, investor, insurer and master servicer guidelines, rules and regulations, as well as local / federal laws
• Manage conveyances and claims; analyze loans for final reconciliation; oversee filing of supplemental claims
• Manage and monitor vendor performance; make recommendations for changes as needed; monitor vendor payments timely
• Identify opportunities for cost and risk reduction, efficiency gains, and enhanced levels of service
• Analyze trends in team work product to identify and implement process improvements
• Perform ongoing monitoring of key indicators to detect and research unexplained variances indicative of quality control issues
• Interpret regulatory requirements and investor guidelines to identify opportunities; track and report results
• Develop best practices to resolve deficiencies and meet regulatory compliance
• Stay current on policy and regulatory changes to maintain subject matter expertise
• Assist with root-cause analysis, corrective actions, accountability, and timelines for quality control issues in collaboration with senior leadership and business control management
• Create reporting strategies to support management; track department activity for government portfolio; provide daily / monthly reporting to management and clients
• Collaborate with Risk Management to provide required data for analysis
• Develop and maintain quality procedures for government portfolio documentation
• Assist the team by filing Claims when necessary
• Assess risk in business decisions, ensuring compliance and ethical standards; escalate and report control issues; supervise others as needed

Qualifications

Total Rewards

At Cenlar, you'll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance, as well as opportunities for training and professional advancement. Cenlar is a drug-free workplace and an equal employment opportunity / affirmative action employer M / F / D / V / SO.

Pay Range Details

$64,066.00 - $99,943.00 Annually. The actual compensation offered will depend on factors including but not limited to the candidate's experience, qualifications, skills, and location. This range represents the reasonable minimum and maximum salary the company expects to pay for this position.

Senioritiy level

Employment type

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