Office Assistant 2 - VID 200738

Front Desk Team Lead

Duties include but are not limited to :

• Provide advanced office support and serve as a lead contact for the Front Desk Team.
• Manage a multi-line telephone system, screen calls, and resolve inquiries as appropriate.
• Monitor and coordinate multiple shared mailboxes and electronic fax systems, ensuring timely follow-up and communication.
• Oversee and distribute incoming program mail, documents, and correspondence, maintaining accurate tracking and organization.
• Draft, review, and finalize various types of written materials, including reports, memos, and correspondence.
• Serve as the central point of contact for onboarding activities, ensuring orientation, access, and documentation requirements are completed accurately and on time.
• Act as the unit's technology representative by coordinating equipment requests, system permissions, and resolving basic troubleshooting needs.
• Supervise an Inclusive Internship Program participant, ensuring proper direction and workload support.
• Efficiently utilize databases, Microsoft Office Suite, and program applications to support daily operations.
• Organize, track, and maintain unit files and documentation.

Minimum Qualifications :

Additional Comments :

The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGS's EEO / AA statement and benefits joining Team #OneOGS, please visit http : / / www.ogs.ny.gov / employment.

Notes :

Some positions may require additional credentials or a background check to verify your identity.