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AAA Minneapolis
Insurance Account RepresentativeAAA Minneapolis • St Louis Park, MN, US
Insurance Account Representative

Insurance Account Representative

AAA Minneapolis • St Louis Park, MN, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

SUMMARY:

Provides superb customer service to prospective and existing customers by assisting them with insurance-related questions and discussing product offerings to help meet their unique needs.

DUTIES AND RESPONSIBILITIES:

  • Managers customer including but not limited to coverages, billing, claims or products by following established agency processes and procedures
  • Follows agency best practices, processes, workflow and conducts account reviews.
  • Processes changes to existing accounts and policies
  • Educates and actively sells products
  • Serves as a liaison on behalf of the customer between the agency and various business partners; first call resolution
  • Performs work of a miscellaneous nature to meet changing needs of the Insurance department and AAA Minneapolis as a whole

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • High School diploma or equivalent is required
  • Minimum of 2-years of customer service experience in a professional setting is required
  • Must hold active Property & Casualty license
  • Prior Insurance Agency experience is preferred
  • Previous Insurance Agency Management Systems experience is preferred
  • Intermediate level of proficiency in Microsoft Office suite and internet-based applications

OTHER REQUIREMENTS

  • Excellent communication and interpersonal skills via phone, email & in person
  • Solid analytical and problem-solving skills
  • Ability to multitask with various systems

AAA Minneapolis offers a competitive compensation and benefits packages including; medical/dental insurance, 401(k) & 401(k) matching, generous time off, a complimentary AAA Membership and much more!

AAA Minneapolis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

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Insurance Account Representative • St Louis Park, MN, US

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