Florida Licensed Bilingual Healthcare Rep

A company is looking for a Bilingual Customer Service Healthcare Representative in Florida.

Key Responsibilities

Assist customers with healthcare-related inquiries, including insurance plan reviews and appointment scheduling

Handle both inbound calls and outbound campaigns to inform customers about changes affecting them

Provide support in navigating healthcare services and finding primary care physicians within their network

Required Qualifications, Training, and Education

High school diploma or GED required

Fluent in both English and Spanish

Ability to type 25 words per minute

Intermediate / advanced technical proficiency required for multitasking across systems

Open availability between 7am-2am EST, 7 days a week