ERP & Business Apps - SAP OTC / TM Manager

ERP & Business Apps - SAP OTC / TM Manager

The SAP OTC / TM Manager will lead all aspects of the Order-to-Cash (OTC) and Transportation Management (TM) domains within the SAP S / 4HANA landscape. This role requires a hands-on leader who takes full ownership of project delivery, system integrity, testing governance, and cross-functional collaboration across business, IT, and system integrator (SI) teams.

The ideal candidate will demonstrate strong accountability, proactiveness, and end-to-end project leadership, ensuring delivery excellence beyond SAP boundaries. The manager will act as the primary bridge between SI teams (onshore / offshore), internal SAP and non-SAP teams, and business stakeholdersdriving alignment, quality, and timely outcomes across multiple initiatives.

Key Responsibilities :

Leadership & Ownership :

• Act as the primary point of contact and leader for all OTC and TM initiatives, accountable for business requirements, project execution, testing, and delivery.
• Take full ownership of the functional and technical delivery from design through deployment, ensuring quality, completeness, and adherence to timelines.
• Proactively engage with SI partners and business users to clarify requirements, identify risks, and resolve issues before they escalate.
• Lead end-to-end System Integration Testing (SIT)define scope, validate business scenarios, ensure adequate test coverage, and monitor execution and defect resolution.
• Ensure clear accountability of SI team members (onshore / offshore) : track who is delivering what, monitor productivity, and ensure efficient use of resources.
• Provide ongoing direction to internal and external teams, ensuring project progress, issue resolution, and proper documentation.

Governance & Quality Assurance :

Project Management & Delivery :

Collaboration & Stakeholder Management :

Functional Expertise :

Key Attributes of the Ideal Candidate :

Qualifications :

Success Criteria :

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Education & Experience Necessary For Success :

Judgment / Reasoning Ability : Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands : The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment : The noise in the work environment is usually moderate. Other factors are :

Ability to work extended hours as required