Talent.com
Community Donation Manager (Operations Management)
Community Donation Manager (Operations Management)Savers / Value Village • Brookfield, CT, US
Community Donation Manager (Operations Management)

Community Donation Manager (Operations Management)

Savers / Value Village • Brookfield, CT, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Description

Job Title :  Community Donation Manager

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans

Comprehensive coverage (medical / dental / vision) at a reasonable cost

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

Sick Pay

Vacation Pay - Approximately 2 weeks

6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts

Up to 50% off store merchandise

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance

Retirement Plan

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

Annual Bonus

Performance Merit Increases

Disability Insurance

Parental Leave

​​ Who we are :

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get :

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on :

Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation. Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values.

Donation Center Operations

  • Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.
  • Partners with the Production Manager / Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.
  • Engages with customers and donors to actively promote Savers’ brand both in the store and in the community as required.
  • Ensures donations are accurately weighed by classification and accounted for.
  • Plans, tracks, and measures donation goals and results.
  • Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
  • Utilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand.
  • Leverages Voice of the Customer Program to improve donor satisfaction.
  • Performs the duties of the CDC Ambassador as required.
  • Leadership and Development

  • Leads, directs, and supervises the work of CDC Ambassadors.
  • Plans staffing needs; recruits, selects, and trains new CDC Ambassadors.
  • Regularly interacts, trains, coaches, and counsels the CDC Ambassadors. Provides recognition and candid feedback. Addresses complaints and solves issues.
  • Develops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store’s nonprofit partner, and demonstrating the company’s brand and values.
  • Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
  • Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.
  • Functions as an active member of the management team
  • Donor Service

  • Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors.
  • Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
  • Actively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience. Responds to donor questions, requests, and complaints.
  • Educates all team members in the store on Savers’ brand, empowering them to share stories about the business model to customers and the community.
  • Works with store team in promoting awareness of our non-profit partner, joint brands, and community impact.
  • Drives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
  • Partners with the Sourcing team to lead or assist in Fundrive events as needed.
  • Networks within the community through grassroots efforts to share the Savers story and promote awareness.
  • What you have :

  • Excellent presentation skills.
  • Mathematical skills.
  • Ability to communicate well in both verbal and written forms.
  • Ability to observe, assess and coach the work of others.
  • Ability to apply common sense understanding to carry out instructions furnished in written and / or verbal form.
  • Ability to reason, make decisions, and use independent judgment in various situations.
  • Proficient in all Microsoft Office applications.
  • Minimum Required Education, Training and Experience :

  • High School diploma : post-Secondary degree / diploma preferred.
  • Experience managing people preferred.
  • Physical Requirements :

  • Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks / carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
  • Frequent reaching out in various levels / directions to inspect / handle merchandise, validate work processes, train / coach / counsel the team.
  • Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents / forms, merchandise & pricing inspection.
  • Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle & / or inspect merchandise, validate work processes, train / coach / counsel the team.
  • Frequently required to read written & electronic documents and product labels.
  • Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
  • Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
  • Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
  • Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
  • Frequent reaching to various levels and directions to move / stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks / shelves.
  • Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing / movement activities.
  • Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and / or stock product(s) on display racks.
  • FLSA : Non-Exempt

    Travel : Will periodically need to drive to meetings or other stores for business purposes.

    Location : 99 Federal Way, Brookfield, CT 06804

    Savers is an E-Verify employer.

    Crear una alerta de empleo para esta búsqueda

    Operation Manager • Brookfield, CT, US

    Ofertas relacionadas
    Community Development Manager

    Community Development Manager

    Savings Bank of Danbury • Norwalk, CT, United States
    A tiempo completo +1
    Established in 1849, Ives Bank is a full-service community bank rooted in history and positioned for the future.We provide a full array of deposit, savings, and lending services for individuals and...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    RN Care Manager - Case Coordination

    RN Care Manager - Case Coordination

    Charlotte Hungerford Hospital • Kent, CT, United States
    A tiempo completo
    Charlotte Hungerford Hospital (10115).Per Diem for 8 hour shifts during the week and weekends.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common : Pride...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Assistant Department Manager

    Assistant Department Manager

    Big Y • NEW MILFORD, CT, USA
    A tiempo completo
    Exceed our customers’ evolving expectations by preparing and ensuring the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experienc...Mostrar más
    Última actualización: hace más de 30 días
    Family Medicine

    Family Medicine

    The Inline Group • Litchfield, Connecticut, US
    A tiempo completo
    Family Medicine physician job in Connecticut : The Inline Group -.Hours : Monday - Friday No Evenings.Call Schedule : Averages 2 weekends per year and 1 weeknight every 5-6 weeks, phone call only with...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Lead Advisor, Capital Campaigns (P5)

    Lead Advisor, Capital Campaigns (P5)

    Save the Children • Fairfield, CT, United States
    A tiempo completo
    For over 100 years, Save the Children has been fighting for the rights of children.The right to a healthy start in life.To be in a safe environment, protected from harm. We work in some of the world...Mostrar más
    Última actualización: hace 19 días • Oferta promocionada
    Hospice Clinical Team Manager (RN, Nurse Manager) - HomeCare

    Hospice Clinical Team Manager (RN, Nurse Manager) - HomeCare

    Hartford HealthCare at Home • Bethlehem, CT, United States
    A tiempo completo
    Meriden Ave Bradley Memoria (10003).Work where every moment matters.Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common : Pride in what we do, knowing every m...Mostrar más
    Última actualización: hace 8 horas • Oferta promocionada • Nueva oferta
    Director of Resident Engagement

    Director of Resident Engagement

    Gurwin Jewish ~ Fay J. Lindner Residences • Commack, New York
    A tiempo completo
    Quick Apply
    We currently have a unique career opportunity for a Director of Resident Engagement for our Fay J.Lindner Residences Assisted Living community who can work full-time hours and exemplifies the passi...Mostrar más
    Última actualización: hace más de 30 días
    Board Certified Behavior Analyst (BCBA) – In-Home Services ( Direct BIS And Parent Training)

    Board Certified Behavior Analyst (BCBA) – In-Home Services ( Direct BIS And Parent Training)

    Dragonfly Cares • Commack, NY, USA
    A tiempo parcial
    Quick Apply
    Board Certified Behavior Analyst (BCBA) - In-Home Services (Direct BIS & Parent Training).Commack and surrounding areas in Suffolk County, Long Island. Applied Behavior Analysis (ABA).Our missio...Mostrar más
    Última actualización: hace más de 30 días
    Communications Manager, Advisory Board

    Communications Manager, Advisory Board

    SANTE IMANITE INC • Westport, CT, United States
    A tiempo completo
    Seeking compassionate individuals to serve on our nonprofit's advisory board as a Communications Manager.Help shape our strategic direction, expand our reach, and advocate for psychological first a...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Director of Resident Engagement

    Director of Resident Engagement

    Gurwin Healthcare System • Commack, NY, United States
    A tiempo completo
    Director of Resident Engagement – Fay J.Lindner Residences Assisted Living Community.We currently have a unique career opportunity for a Director of Resident Engagement for our Fay J.Lindner Reside...Mostrar más
    Última actualización: hace 13 días • Oferta promocionada
    Senior Engagement Manager, Integration Delivery

    Senior Engagement Manager, Integration Delivery

    AmerisourceBergen Corporation (Cencora) • Bridgeport, CT, United States
    A tiempo completo
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Job Coach

    Job Coach

    STAR, Inc. • Norwalk, CT, USA
    A tiempo completo
    Quick Apply
    We are looking dedicated and caring individuals to work as a job coach for individuals with intellectual / developmental disabilities who are competitively employed in the community.If you are passio...Mostrar más
    Última actualización: hace más de 30 días
    Peer Recovery Coach

    Peer Recovery Coach

    Connecticut Institute For Communities, Inc. (CIFC) • Roxbury, CT, United States
    A tiempo completo
    Connecticut Institute for Communities, Inc.Connecticut Institute For Communities, Inc.CIFC) / CIFC Health seeks to hire a full-time Peer Recovery Coach to work in our Behavioral Health Department.U...Mostrar más
    Última actualización: hace 21 días • Oferta promocionada
    ADMISSIONS AND INTAKE COORDINATOR

    ADMISSIONS AND INTAKE COORDINATOR

    Kaleidoscope Family Solutions ABA, Inc • Bridgeport, CT, United States
    A tiempo completo +1
    ADMISSIONS AND INTAKE COORDINATOR.ROLE : ADMISSIONS AND INTAKE COORDINATOR.TERRITORY : BRIDGEPORT CONNECTICUT.Admissions and Intake Coordinator. Kaleidoscope ABA Therapy embodies a passion for program...Mostrar más
    Última actualización: hace 19 días • Oferta promocionada
    Community and Experience Manager, DIYCon

    Community and Experience Manager, DIYCon

    RELX • Norwalk, CT, US
    A tiempo completo
    Community And Experience Manager.Are you passionate about creating unforgettable events and engaging vibrant communities? Would you like to play a key role in launching an exciting new event for DI...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Director of Alumni Engagement, Fairfield Prep

    Director of Alumni Engagement, Fairfield Prep

    Fairfield University • Fairfield, CT, United States
    A tiempo completo
    Director of Alumni Engagement, Fairfield College Preparatory School.This role serves as the strategic architect of programming initiatives that strengthen the bonds between our alumni while support...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Market Research Manager, Brand Health Tracking

    Market Research Manager, Brand Health Tracking

    Ipsos-Insight, LLC • Norwalk, CT, United States
    A tiempo completo
    What makes this role important at Ipsos?.As a Market Research Manager, you will manage research projects for leading companies. You will work collaboratively amongst the team to assist in uncovering...Mostrar más
    Última actualización: hace 17 días • Oferta promocionada
    Program Facilitator

    Program Facilitator

    Girl Scouts of Suffolk County • Commack, NY, USA
    A tiempo completo
    Quick Apply
    The Program Facilitator delivers Girl Scout.Girl Scouting opportunities in the community.Provide the Girl Scout program in schools in areas with low volunteerism. Facilitate multiple 20-minute progr...Mostrar más
    Última actualización: hace más de 30 días