Sr. Deskside Support

What are the top skills required for this role?

• Active Directory
• Win 10, Windows 11 & Macintosh OS
• Intune / SCCM Tool
• Beyond Trust + Logme In tools etc....
• Printers & Peripherals
• Virtual Machines (Citrix / Azure Virtual Desktop)
• Ticketing Tool Remedy / SNOW

Job Description / Responsibilities

Sr. Desktop Support Technician

AV Technician :

Install, configure, and operate AV equipment (e.g., microphones, projectors, speakers, video conferencing tools, lighting, and cameras) for meetings, conferences, events, and presentations.

Familiarity with video conferencing tools and applications such as Zoom & Teams.

Ensure AV systems are functional and run smoothly during events and operations.

Perform regular maintenance on AV equipment to ensure it is in good working order.

Provide on-site technical support during events, including helping presenters with equipment usage and resolving technical issues as they arise.

Work with other technical teams to ensure systems are fully integrated and functioning with other technologies (e.g., networking, lighting, and digital systems).

Maintain an inventory of all AV equipment and ensure that it is regularly updated.

Coordinate the repair or replacement of faulty equipment.

Provide feedback to management regarding the status of AV equipment and systems.

Excellent communication skills and strong ability to work both independently and collaboratively within a team environment.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.