Lead Auditor / Quality Coordinator

Job Description

Job Description

At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of , and is the foundation for everything we do. If you're looking for an opportunity to be empowered to be the best you can be at work or at home, you've come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference , and your dedication and passion is acknowledged and appreciated . If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

Lead Auditor / Quality Coordinator

Plymouth, WI (On-site)

Responsible for coordinating all second-party, third-party, and regulatory audits. Responsible for maintaining Food Safety Policies, Quality Policies, and Standard Operating Procedures for all Masters Gallery Foods facilities. Responsibilities also include keeping records of, coordinating, and responding to all customer and consumer complaints.

Key Responsibilities :

• Coordinate and lead GFSI audits, Regulatory Audits, and Customer Audits.
• Document, maintain, and respond to customer and consumer complaints along with assisting in identifying and resolving complaints.
• Maintain customer portals for needed items like complaint tracking and respond as needed.
• ANSI Certified HACCP Coordinator - Maintain HACCP plan and perform reviews.
• ANSI Certified Internal Auditor - Conduct internal systems audits annually of all departments.
• Create, update, and maintain documents and records for the following programs : Good Manufacturing Practices (GMP's), Standard Operating Procedures (SOP's), Food Safety Manuals, Quality Systems Manual, Organic Program, Pest Control, and British Retail Consortium (BRC) Certification.
• Assist in developing and implementing new requirements for the Quality Department, customers, food safety, and regulatory.
• Maintain Approved Supplier list for all suppliers of bulk, ingredients, and packaging materials.
• Analyze internal quality metrics and develop reports to communicate items that this position is responsible for (complaints, audits, holds, etc.).
• Maintain KPI's for the Quality Department.
• Record and follow up on all audit findings and communicate them appropriately. Verify implementation of corrective actions and completed work orders by maintaining the CAPA log.
• Assist in performing monthly plant inspections (building and grounds) as needed.
• Lead and / or assist on Continuous Improvement and Quality projects as needed.
• Assist / backup for Quality Department Personnel, Quality Manager, and Director of Quality Systems as needed.
• Perform other duties as assigned by the Food Safety / Quality Systems Supervisor, Vice President of Food Safety, Quality and Product Development, Director of Quality Systems, or Quality Manager.

Qualifications & Skills :

What Masters Gallery Foods Can Offer You :

We're a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you'll join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides :

Masters Gallery is an Equal Opportunity Employer. We encourage all qualified applicants to apply.