Job Title : Plumbing Technician
General Description Of The Job : The Plumbing Technician performs tasks relating to repairs / installation of plumbing, drain cleaning, evaporative coolers, and sprinkler systems for residential and / or commercial customers of Brothers Plumbing Heating & Electric and is responsible for maintaining customer health, safety, and satisfaction. Specific abilities and skills will vary between each technician and will be defined on the individual skills assessment worksheet.
Job Activities :
- Ambassador and spokesperson for the company
- Communicate with the customer and answer their questions and concerns
- Work as a team with other team members
- Understand and follow all company philosophies, policies, and procedures
- Understand and follow written and verbal instructions given
- Represent the company in a professional manner
- Complete required and requested paperwork correctly for the department by due dates given
- Perform related work as assigned
- Attend all required training classes
- Seek additional educational opportunities as needed
- Perform quality workmanship that meets current code requirements, manufacturer's, and company installation standards
- Meet company performance standards per performance reviews
- Follow all company safety rules and requirements
- Operate company vehicle in a safe & professional manner
- Progress from location to location in a time efficient manner using knowledge of maps, streets, and directions
- Diagnose, service, and repair plumbing, drain cleaning, evaporative coolers, and sprinkler systems as needed
- Install and service plumbing, drains, evaporative coolers, and sprinkler equipment
General Qualifications And Requirements : Experience And Training, Education, Knowledge, Skills & Abilities :
Understand, diagnose, service, repair, and install basic plumbing, drain cleaning, evaporative coolers, and sprinkler systemsPrior experience in the area of job site customer serviceMinimum high school diploma or GED equivalentBasic math and reading comprehensionKnowledge and understanding of map book utilizationEffective oral and written communication skillsEffective organizational skillsHave possession of required hand tools per Brothers Plumbing & Heating, Inc.'s Tool Requirement List (See List)Ongoing technical training will be required from time to time outside of the office and after normal business hoursBe capable of driving the vehicles within the Brothers Plumbing & Heating, Inc. truck fleet