Graduate Financial Aid Counselor

Job Description : This position primarily focuses on financial aid processing for graduate students. The Graduate Financial Aid Counselor will advise current and prospective graduate students throughout the financial aid process and must possess a strong understanding of available financing options. In addition to supporting graduate students, the counselor will provide general admissions and financial aid counseling to prospective and current undergraduate students and their families. The role also requires participation in all on-campus recruitment events, including weekend undergraduate and graduate open houses. Overall, this position contributes to the planning and execution of Enrollment Management's recruitment and retention initiatives.

Location : Glenside

Duties and Responsibilities :

Financial Aid Responsibilities :

• The Graduate Financial Aid Counselor will serve as the primary financial aid counselor for approximately half of the graduate student population.
• They will maintain ongoing relationships with their assigned students by providing individualized counseling and proactive outreach.
• In addition to direct student support, the counselor is responsible for the accurate and timely processing of loans, completing federal verification, and managing all other required financial aid documentation and outreach within their caseload.
• This position will regularly interact with partners from other campus departments, such as the Office of Student Accounts and Graduate Admissions Program staff.
• The GFA Counselor will be expected to participate in regular professional development and use resources provided to them to stay informed of mandated changes in financial aid.

Project Management :

Travel & Event Participation :

Marginal Functions :

Qualifications :

Required Knowledge, Skills and Abilities :

Communication :

employees).

Customer Service :

Project Management :

Technology :

Cultural Understanding :

Emotional Intelligence :

Application Instructions :

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based, authentic educational experience by placing students at the center. The Institute of International Education has consistently ranked Arcadia first in the nation for study abroad, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for 10 consecutive years. The University's graduate programs in Physical Therapy, Physician Assistant, Education, and Public Health are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Arcadia is home to a close-knit and welcoming community that supports students throughout their journey. Arcadia's quality academic programs, unique approach to a liberal arts education, and supportive community guide students toward degree completion and career success. Learn more about our vibrant community at www.arcadia.edu.

We welcome candidates who can contribute to the excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

At Arcadia University, our Lived Values are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates who embrace those values. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia offers a competitive benefits package that includes excellent healthcare, generous tuition benefits for employees and their families, retirement benefits, health and wellness programs and resources, and much more.

Position Code : AC0067