Talent.com
Sr. UX Researcher (AI Strategist) (Plantation/Chicago Hybrid)
Sr. UX Researcher (AI Strategist) (Plantation/Chicago Hybrid)Motorola Solutions • Chicago, IL, United States
No se aceptan más aplicaciones
Sr. UX Researcher (AI Strategist) (Plantation / Chicago Hybrid)

Sr. UX Researcher (AI Strategist) (Plantation / Chicago Hybrid)

Motorola Solutions • Chicago, IL, United States
Hace 14 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

AI-Focused Experience Designer / AI-Focused User Researcher

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

At Motorola Solutions, we believe that exceptional customer and user experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design. Our Experience Design & Research team is a dynamic, multidisciplinary group, bringing together talented Industrial Designers, UX / CX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible.

The Opportunity : Integrate AI into World-Class User Experiences

We are seeking talented and forward-thinking AI-Focused Experience Designers and AI-Focused User Researchers to join our innovative team. This is a unique opportunity to work at the intersection of human-centered design, cutting-edge research methodologies, and artificial intelligence. You won't just be working with AI; you'll be shaping how AI enhances and transforms the user experience. You'll collaborate closely with our existing experts in ID, CX, UX, and Research, as well as with data scientists and engineers, to envision, design, and evaluate AI-driven solutions that are intuitive, ethical, and truly valuable to our users. Your work will directly contribute to our strategic goal of leading our industry through AI-powered innovation.

Job Description

  • Must include portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position

What You'll Do (Core Responsibilities Adaptable by Role) :

  • Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment.
  • Champion a user-centered approach in the development and application of AI technologies.
  • Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.
  • Collaborate with product managers, engineers, and other stakeholders to translate AI capabilities into tangible user benefits and design requirements.
  • Design and / or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy.
  • Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction within our organization.
  • Stay abreast of the latest advancements in AI and their potential applications in experience design and research.
  • Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences.
  • For AI-Focused Experience Designer, you might specialize in :

  • Human-AI Interaction Design : Crafting intuitive and engaging interactions for AI-powered systems (e.g., conversational UIs, recommendation engines, generative content tools).
  • End-to-End Design Process for AI-Features : Experienced in the complete AI design lifecycle, from defining user needs to creating prototypes and detailed specifications for AI features.
  • For AI-Focused User Researcher, you might specialize in :

  • Holistic AI Experience Evaluation : Assessing the overall AI user experience, including perceived intelligence, usefulness, reliability, and how errors, uncertainty, failures, and edge cases are managed and communicated.
  • AI-Augmented Research Methodologies : Leveraging AI tools for qualitative data analysis (e.g., thematic analysis of interviews, open-ended surveys), sentiment analysis, or identifying patterns in large user datasets.
  • Advanced AI Testing Methodologies : Employing specialized user testing techniques for AI (e.g., "Wizard of Oz," comparative AI model testing, longitudinal studies) and continuously adopting emerging research practices.
  • Researching User Perceptions & Trust in AI : Designing studies to understand how users perceive, interact with, and trust AI systems.
  • Evaluating Experiences with AI-Powered Features : Developing methods to assess the usability, utility, and ethical implications of AI in user-facing applications.
  • Generative Research Synthesis with AI : Using AI to assist in synthesizing large volumes of research data to uncover deep insights and opportunities for AI application.
  • Predictive Behavior Analysis : Understanding and interpreting AI-driven predictions about user behavior to inform proactive CX strategies.
  • AI-Powered Prototyping & Visualization : Using AI tools to rapidly prototype experiences or visualize complex AI-driven data for users.
  • Designing for AI Transparency & Explainability : Creating interfaces that help users understand and trust AI-driven decisions and outputs.
  • Data-Informed Design for AI : Proven ability to utilize user data, AI metrics, and research to design and improve AI systems.
  • Ethical AI Design : Proactively identifying and mitigating bias and ethical concerns in the design of AI-powered experiences.
  • Speculative & Future-State Design : Exploring novel applications of emerging AI to envision future user experiences.
  • Fundamental Skills & Qualifications (Baseline for All Candidates) :

  • Bachelor's or Master's degree in HCI, Design, Psychology, Cognitive Science, Computer Science (with a focus on AI / HCI), or a related field, or equivalent practical experience.
  • Minimum 8 years of UX, CX, Interaction Design, Product Design) OR User Research (Qualitative / Quantitative methodologies).
  • Minimum 3 years of direct people management experience.
  • AI Literacy : A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level.
  • Problem Solver : Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges.
  • User-Centric Mindset : A deep passion for understanding and advocating for the user.
  • Collaboration & Communication : Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually).
  • Adaptability & Continuous Learning : Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities.
  • A portfolio showcasing your process, skills, and impact. Please highlight any projects or thinking related to AI if available.
  • Target Base Salary Range : $101,300 - $202,600 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

    Note : Candidate must be in the Chicago or Plantation office 2 times per week.

    Basic Requirements

  • Bachelors degree with 8+ years of professional experience in UX, CX, Interaction Design, Product Design, or User Research
  • AND 3+ years direct people management experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
  • Travel Requirements

    Under 10%

    Relocation Provided

    None

    Position Type

    Experienced

    Referral Payment Plan

    Yes

    Our U.S. Benefits include : Incentive Bonus Plans, Medical, Dental, Vision benefits, 401K, 10 Paid Holidays, Generous Paid Time Off Packages, Employee Stock Purchase Plan, Paid Parental & Family Leave, and more!

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be

    Crear una alerta de empleo para esta búsqueda

    Ux Researcher • Chicago, IL, United States

    Ofertas relacionadas
    Global MarTech MD : CRM, Automation & AI Strategy

    Global MarTech MD : CRM, Automation & AI Strategy

    VML • Chicago, IL, United States
    A tiempo completo
    A leading marketing agency in Chicago is seeking a Managing Director for Martech to lead and grow their CRM and marketing automation business. This role involves engaging with enterprise clients, en...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    VP, Design - UX Research

    VP, Design - UX Research

    Okta • Chicago, IL, United States
    A tiempo completo
    Okta is The World's Identity Company.We free everyone to safely use any technology, anywhere, on any device or app.Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secur...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada
    EY-Parthenon - AI Business Solutions - AI Labs - Product Manager - Senior Director

    EY-Parthenon - AI Business Solutions - AI Labs - Product Manager - Senior Director

    Illinois Staffing • Chicago, IL, US
    A tiempo completo
    EY-Parthenon Ai Labs Product Management Senior Director.At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and tak...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada
    Executive Partner, Artificial Intelligence Advisory / AI Strategist

    Executive Partner, Artificial Intelligence Advisory / AI Strategist

    Gartner • Chicago, IL, United States
    A tiempo completo
    Gartner Executive Programs (ExP) and Gartner Enterprise IT Leaders (EITL) are services within Gartner Executive Technology Services (ETS) and is the indispensable tool for digital leaders.It is an ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Senior UX Researcher : Lead Quant & Qual Insights

    Senior UX Researcher : Lead Quant & Qual Insights

    Motorola Solutions • Chicago, IL, United States
    A tiempo completo
    A leading technology firm in Chicago is seeking a Senior UX Researcher to lead evaluative and measurement-focused UX research. The position requires a strong background in both quantitative and qual...Mostrar más
    Última actualización: hace 11 horas • Oferta promocionada • Nueva oferta
    Director, Product Ownership & Applied AI Evaluations

    Director, Product Ownership & Applied AI Evaluations

    BMO U.S. • Chicago, IL, United States
    A tiempo completo
    Director, Product Ownership & Applied AI Evaluations.Be among the first 25 applicants.Please note this role is subject to Hybrid Work Model, 2-3 days / week work in office) non-negotiable.Must be a S...Mostrar más
    Última actualización: hace 8 días • Oferta promocionada
    AVP, Advanced Analytics & Insights — AI / ML Strategy

    AVP, Advanced Analytics & Insights — AI / ML Strategy

    Synchrony • Chicago, IL, United States
    A tiempo completo
    A financial services company in Chicago seeks an AVP – Advanced Insights & Analytics to analyze large datasets and derive actionable insights. The ideal candidate will have significant analytics exp...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Lead Research & Development Strategist (P2188)

    Lead Research & Development Strategist (P2188)

    84.51˚ • Chicago, IL, United States
    A tiempo completo
    Lead Research & Development Strategist (P2188).Lead Research & Development Strategist (P2188).Lead Research & Development Strategist (P2188). Be among the first 25 applicants.Lead Research & Develop...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Sr. Director of AI Applications & Operational Effectiveness

    Sr. Director of AI Applications & Operational Effectiveness

    Harris & Harris • Chicago, IL, US
    A tiempo completo
    At Harris & Harris, we believe in harnessing the power of emerging technologies to elevate performance, experience, and outcomes. As we build our enterprise AI fabric, we are seeking a visionary...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Director, Product Management - AI Ecosystem

    Director, Product Management - AI Ecosystem

    Lenovo • Chicago, IL, United States
    A tiempo completo
    United States of America - Illinois - Chicago.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 1...Mostrar más
    Última actualización: hace 23 días • Oferta promocionada
    Product Director, Provider AI

    Product Director, Provider AI

    Tempus AI, Inc. • Chicago, IL, United States
    A tiempo completo
    Product Director, Provider AI page is loaded.Apply locations Chicago New York City Redwood City time type Full time posted on Posted 2 Days Ago job requisition id JR202500651.Passionate about preci...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Sr Engineer - AI Security (Remote)

    Sr Engineer - AI Security (Remote)

    United Airlines • Chicago, IL, United States
    Teletrabajo
    A tiempo completo
    Achieving our goals starts with supporting yours.Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world usi...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Sr Engineer - AI Security

    Sr Engineer - AI Security

    United Airlines • Chicago, IL, United States
    A tiempo completo
    United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation.Our team designs, d...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Lead Research & Development Strategist (P2188)

    Lead Research & Development Strategist (P2188)

    84.51° • Chicago, IL, United States
    A tiempo completo
    Lead Research & Development Strategist (P2188).Locations : Chicago or Cincinnati.Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.Kroger Plus loyalty c...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Research & Strategy Analyst, Life Sciences

    Research & Strategy Analyst, Life Sciences

    Savills North America • Mundelein, IL, US
    A tiempo completo
    Savills is seeking a Research & Strategy Analyst to join its Life Sciences Practice Group.This hybrid role blends market research, strategic insight, and business development support to empower...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Associate AI Engineer

    Associate AI Engineer

    AHEAD • Chicago, IL, United States
    A tiempo completo
    AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Lead Research & Development Strategist (P2188) Cincinnati, OH; Chicago, IL

    Lead Research & Development Strategist (P2188) Cincinnati, OH; Chicago, IL

    84.51° Centre • Chicago, IL, United States
    A tiempo completo
    Lead Research & Development Strategist (P2188).LOCATION : Chicago or Cincinnati.Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.Kroger Plus loyalty ca...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Mercor - STEM Expert, application via RippleMatch

    Mercor - STEM Expert, application via RippleMatch

    RippleMatch Opportunities • Chicago, IL, United States
    A tiempo completo
    Mercor - STEM Expert, application via RippleMatch.Mercor uses RippleMatch to find top talent.Mercor is seeking a highly skilled. AI evaluation and technical quality assurance team.In this role, you ...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada