Director, Revenue Cycle Management Compliance (Remote)

Job Description

Job Description

Drive RCM Compliance I Telemedicine I Fully Remote

At Access TeleCare , we’re redefining how hospitals and health systems deliver care. As the nation’s largest provider of telemedicine solutions , our platform — Telemed IQ — brings specialty care to patients wherever they are, improving outcomes while optimizing operational efficiency . We’re seeking a dynamic, experienced Director, Revenue Cycle Management Compliance to help ensure our operations meet the highest standards of accuracy, quality, and compliance .

The Opportunity

As a direct report to the Senior Vice President, Compliance Officer , the Director is responsible for oversight of the day-to-day operations of the coding quality audit and provider coding education functions of the corporate compliance program . Additionally, the Director assists in the implementation and execution of compliance elements related to Revenue Cycle Management (RCM) , coding , and documentation , and supports reporting to company leadership and the Board of Directors .

What You'll Do

Manage and direct the company’s Revenue Cycle Management (RCM) Compliance Program and team.

Work collaboratively with the Compliance Officer and department heads to support implementation of elements and activities of the Company’s Compliance Program pertaining to company policies and healthcare regulations governing RCM.

Support the creation, implementation, and regular review of policies and procedures designed to meet compliance requirements pertaining to RCM Compliance and oversight .

Lead and manage the ongoing implementation and execution of provider education and monitoring / audit activities (e.g., provider coding quality audits ) of the compliance program to support RCM Compliance .

Work with the Compliance Officer to identify and implement steps to improve the planning and effectiveness of provider education and monitoring / audit activities .

Assist in the investigation and resolution of compliance incidents related to RCM activities, and complete reports and follow-up steps to ensure full resolution.

Track metrics related to the coding quality and effectiveness of the provider education department; track and monitor key revenue cycle performance indicators and manage mitigation of performance issues with outsourced partners and internal stakeholders.

Under the leadership of the Compliance Officer , work with department heads to ensure that revenue functions operate in compliance with regulatory requirements .

Work with the Operations team to drive process improvement initiatives through streamlining efficiencies and automating processes where applicable.

Collaborate with stakeholders to ensure internal controls , policies , and procedures governing RCM and related functions are consistent with state and federal law and compliance plans .

Provide direct supervision of staff, including assignment of work tasks , coaching , and performance management .

Coach, develop, and mentor direct reports with an emphasis on career pathing and professional growth .

Administer progressive discipline , including corrective action when necessary, to ensure high job performance and policy compliance .

Conduct formal performance appraisals and develop action plans for continued development and improvement.

Manage payroll activities for direct reports, including timekeeping , time-off approvals , and other administrative functions .

Other duties as assigned.

What You'll Bring

Bachelor’s degree in Business Management , Healthcare Administration , or a related field.

At least 7 years of related work experience, including revenue cycle auditing / monitoring or other auditing / risk management roles in a healthcare organization.

At least 5 years in leadership within a healthcare compliance-related role .

Experience with EMR , Charge Capture Systems , Practice Management , revenue cycle clearinghouses , and niche revenue cycle technologies .

Proven success managing teams , supervising staff , and overseeing outsourced functions .

Strong understanding of federal laws and regulations affecting coding requirements .

Knowledge of 1995-97 Coding Guidelines and 2021-23 E / M Coding Guidelines .

Working knowledge of healthcare payor guidelines .

Ability to lead teams effectively to achieve business goals in a fast-paced environment with multiple priorities.

Extensive knowledge of medical terminology , CPT , and ICD-10 coding .

Strong skills in data extraction , data analytics , MS Excel (Pivot Tables) , and report creation .

Ability to build strong relationships with internal and external stakeholders .

Proven ability to maintain confidentiality and handle sensitive information appropriately.

Proficiency in Microsoft Office applications , including Word , PowerPoint , Excel , and Outlook .

Goal-oriented professional accustomed to working in a complex environment .

Ability to manage multiple projects and priorities , ensuring accuracy and follow-through.

Strong business acumen , analytical thinking , and negotiation skills .

Demonstrated problem-solving skills and excellent communication skills (written and verbal).

Ability to prepare accurate reports , maintain timely records , and collaborate effectively across departments.

Capacity to thrive in a high-growth, 100% remote organization with fast-paced operations .

Must be able to remain stationary 50% of the time .

Occasional travel for meetings and collaboration.

Why Join Access TeleCare?

• Strong total compensation, with base salary and performance incentives tied to measurable results
• 100% Remote work with national impact and executive visibility
• Comprehensive health, dental, vision, life, and 401(k) benefits
• Flexible vacation and wellness days — we value high performance and balanced living
• A culture of ownership, transparency, and results — where the best ideas rise

Ready to make an impact? Apply today and help shape the future of virtual healthcare.

Access TeleCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by law.