Stna Hospice of Cincinnati - Inpatient Unit

Job Overview

JOB DESCRIPTION

The primary role of the STNA is to provide direct patient care to Hospice of Cincinnati patients under the direction of a registered nurse. The STNA will assist with, and / or perform, basic activities of daily living, including bathing, feeding, assistance with ambulation, etc., and the STNA will serve as a provider of companionship and emotional support, even during times of crisis. The position is responsible for knowing safety policies and following approved procedures.

Job Requirements

2 years High School Education in General Studies

Age 17 with work permit

Successful completion of Home Heath Aide competency skills checklist as required by Medicare regulations during orientation including Basic Life Support for Healthcare Providers (BLS)

STNA Certification OR Completion of Nursing Student Clinical Training is required OR May consider applicants interested in successful completion of STNA program upon hire

Clinical and customer service experience

Job Responsibilities

Performs basic patient care tasks under supervision of a nurse, including bathing, feeding, assistance with ambulation, provider of companionship and emotional support, even during times of crisis; follows regulatory and organizational processes and practices to promote a safe clinical environment

Communicates effectively with the patient's interdisciplinary team, including patient and patient family members

Performs basic cleaning duties in and around patients' immediate living areas

Performs equipment and supply related quality checks and reports problems / malfuctions appropriately. Restocks supplies as needed. Monitors supply rooms & reports missing supplies.

Complies with regulatory and organizational documentation requirements to ensure accurate reporting of clinical interactions and patient status; ability to demonstrate a basic understanding of technology for documentation purposes

Other Job-Related Information

Working Conditions :

Climbing - Occasionally

Concentrating - Consistently

Continuous Learning - Consistently

Hearing : Conversation - Consistently

Hearing : Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Frequently

Lifting Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

Acknowledge when patients / guests are lost and escort them to their destination or find someone who can assist

Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel : ALWAYS…

Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

Offer patients and guests priority when waiting (lines, elevators)

Work on improving quality, safety, and service

Respect : ALWAYS…

Respect cultural and spiritual differences and honor individual preferences.

Respect everyone’s opinion and contribution, regardless of title / role.

Speak positively about my team members and other departments in front of patients and guests.

Value : ALWAYS…

Value the time of others by striving to be on time, prepared and actively participating.

Pick up trash, ensuring the physical environment is clean and safe.

Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage : ALWAYS…

Acknowledge wins and frequently thank team members and others for contributions.

Show courtesy and compassion with customers, team members and the community