Support Ops Software Engineer

Job Description :

Support Ops Software Engineer (Fidelity Labs Fidelity Private Shares)

Note : Fidelity is not providing immigration sponsorship for this position

The Role

The Support Operations Software Engineer at Fidelity Labs is a pivotal role for the continued success and growth of the Fidelity Private Shares. The Fidelity Private Shares team delivers innovative technology robust industry experience and expertise and seamless service to the start-up ecosystem through Fidelity Investments.

In this role you will be hands-on in the support delivery and success of the Fidelity Private Shares platform. Youll work closely with technical leads product and customer success teams to support our customers and inform the product as well as researching and developing new growth opportunities to expand on the strengths of the core technology.

The Expertise and Skills You Bring

Proven experience building deploying and supporting web applications in production with one or more programming languages (e.g. Python Javascript Java)

Understanding and experience working with source code management testing and CI / CD processes and tools such as Github and Jenkins

A customer-first mentality; a passion for engineering excellence; a desire to empower and collaborate with your teammates; a willingness to learn; and adaptability to new and changing requirements

Strong analytical technical and problem-solving skills to understand complex customer needs and transactions

A sense of ownership utilizing automation and tests to make sure code is robust as possible

Ability and desire to learn and experiment with new technologies and patterns

The Team

We are Fidelity Labs Fidelity Investments in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers businesses and financial institutions we serve.

Fidelity Labs is a dynamic workplace that combines the best parts of startup lifebuilding from scratch adapting quickly and moon-shot ambitionwith the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas quickly test them with customers and scale the most promising concepts within an existing business unit or as a new venture.

This opportunity is brought to you by Fidelity Labs. Learn more at .

Certifications : Category :

Information Technology

Most roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.

Required Experience :

IC

Key Skills

International Development,Accountancy,C#,ESL,Java,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1