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Customer Service Representative
Customer Service RepresentativeTalentBridge • Salt Lake City, UT, United States
Customer Service Representative

Customer Service Representative

TalentBridge • Salt Lake City, UT, United States
Hace 3 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
Job Title: Customer Service Representative
Location: Salt Lake City, UT
Job Type: Contract
Max Pay Rate: $18/hr
Shift: Monday - Saturday | 10:00 AM - 6:30 PM

Overview

We are seeking a proactive and customer-focused Customer Service Representative to support daily operations and ensure a seamless delivery experience. You will interact with customers, business partners, and drivers to resolve issues and maintain service excellence in a fast-paced environment.

Key Responsibilities
  • Assist customers and partners via phone and email
  • Handle complaints professionally and resolve issues efficiently
  • Monitor delivery routes and ensure timely updates
  • Process order changes, cancellations, and service requests
  • Scan and verify shipment-related documentation (haul-away pods, stamps)
  • Provide accurate updates and maintain strong customer communication
Required Qualifications
  • Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Strong customer service and problem-solving skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Excellent verbal and written communication skills
Preferred Qualifications
  • 1+ year of customer service or call center experience
  • High school diploma or equivalent
  • Bilingual (Spanish/English) preferred but not required
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Customer Service Representative • Salt Lake City, UT, United States

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