VP Customer Marketing

Sphere Entertainment Co. (NYSE : SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The VP Customer Marketing will lead the development and execution of strategies that maximize customer acquisition, engagement, retention, and lifetime value. This role is accountable for driving measurable business outcomes through performance marketing, CRM, loyalty programs, and data-driven campaigns.

Key responsibilities include overseeing all digital performance marketing efforts, managing CRM strategy and execution, optimizing customer journeys, and ensuring our website content is compelling, on-brand, and conversion-focused. The VP will work cross-functionally with sales, product, technology, and creative teams to deliver integrated campaigns that drive revenue and enhance the customer experience.

This leader must be highly analytical, results-oriented, and deeply experienced in leveraging data, segmentation, and marketing technology to deliver personalized, high-performing campaigns at scale.

What will you do?

Marketing Strategy & Planning

• Develop and execute comprehensive, data-driven marketing strategies aligned with business goals to drive sales, engagement, and revenue growth.
• Identify market trends, opportunities, and competitive threats to inform decision-making and maintain a competitive edge.

Campaign Development, Content & Execution

CRM, Segmentation & Personalization

Analytics & Optimization

Cross-Functional & Partner Collaboration

Leadership & Budget Management

What do you need to succeed?

Special Requirements

#LI-Onsite

Pay Range

$230,000-$245,000 USD

At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.